About us:

Royal Vancouver Yacht Club, established in 1903, is a renowned private yacht club located in the heart of Vancouver, BC. With a rich history and a commitment to excellence, the Club offers world-class dining experiences, outstanding recreational facilities, and a vibrant social atmosphere. Our culinary team is dedicated to delivering exceptional service and creating memorable moments through exquisite food and delightful presentations.

Job Summary

As Head Bartender, you are responsible for delivering the highest level of hospitality while preparing and serving beverages. You will craft cocktails, provide wine recommendations, and serve a variety of alcoholic and non-alcoholic beverages. Engaging with members, training staff, and maintaining high standards of service, health, and safety are central to this role.

Key Responsibilities

1. Beverage Preparation & Service

• Prepare and serve a wide range of beverages including cocktails, wines, beers, and non-alcoholic options according to club standards.
• Ensure consistent quality, taste, presentation, and portion control of all beverages.
• Greet members and guests in a friendly and welcoming manner, providing personalized recommendations and service.
• Create signature cocktails and showcase mixology creativity.

1. Staff Training & Development

• Conduct weekly training sessions on beverage preparation, cocktail mixing, bottle flaring, and upselling techniques.
• Mentor bar staff to ensure consistent service quality and adherence to recipes.
• Promote continuous learning and professional development among bar team members.

1. Operations & Mise-en-Place

• Set up bar areas efficiently to meet opening schedules and complete all mise-en-place tasks.
• Maintain clean, organized, and operationally ready bar stations at all times.
• Process payments accurately using the point-of-sale system.
• Collaborate with kitchen and service staff to ensure seamless service delivery.

1. Guest Service & Satisfaction

• Handle guest inquiries and complaints professionally or escalate to the Bar Manager or supervisor when necessary.
• Strive for total guest satisfaction while contributing to organizational profitability.
• Deliver trend-setting, innovative, and high-quality beverage experiences.

1. Inventory, Requisitions & Cost Control

• Prepare store and bar requisitions for inventory needs.
• Monitor stock levels, ensure proper rotation, and assist with cost control.
• Support bar manager in ordering and maintaining beverage inventory.

1. Health, Safety & Compliance

• Operate safely and in an environmentally friendly manner to protect guests, staff, and the environment.
• Comply with all health, safety, and environmental policies and procedures.
• Adhere to responsible alcohol service policies and verify IDs when required.
• Follow proper sanitation and hygiene standards when handling drinks and garnishes.

1. Additional Responsibilities

• Participate in opening and closing procedures of the bar.
• Support bar operations during events, banquets, and club functions.
• Be flexible to perform other duties outside the scope of work as required by business demands.

Requirements & Qualifications

• Valid Serving-It-Right Certificate.
• Previous experience as a Bartender in a high-end restaurant, lounge, or hospitality setting preferred.
• Strong knowledge of mixology, cocktails, wines, and other beverages.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Attention to detail and commitment to cleanliness and organization.
• Proficiency with point-of-sale systems and basic computer skills.
• Positive attitude, teamwork-oriented, and collaborative.
• Flexible availability, including evenings, weekends, and holidays.

Additional Information

Visa Requirements: Must be legally eligible to work in Canada.

Benefits:

• Company events
• Dental care
• Disability insurance
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Overtime
• Weekends as needed

Hourly rate range: $20 to $22 plus tips