WHO WE ARE

At Basis, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.

We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.

With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.

ABOUT THE TEAM

Technology is at the core of what we do. Basis Technologies’ innovative Engineering team designs and develops new features and integrations for Basis, our industry-leading, comprehensive software solution. Our platform processes over 400 billion events per day and uses AI and machine learning to automate and simplify the entire digital campaign process.

The Production Operations team is responsible for building and operating the distributed infrastructure that powers our real-time systems. We focus on reliability, scalability, and operational excellence, ensuring our services remain highly available and performant at global scale.

WAYS YOU’LL CONTRIBUTE

Reporting into the Director/Manager, Production Operations, you will partner with the Production Operations Team and will be responsible for engineering Basis DSP production and service systems. You will also contribute by:

###WHAT YOU BRING TO THE TABLE

• Your passion about technology
• 5+ years of hands-on experience in Systems Engineering, Infrastructure Engineering, or Site Reliability Engineering
• Strong Linux systems expertise (Debian, Ubuntu, CentOS or similar)
• Experience designing and operating large-scale distributed systems
• Experience with infrastructure automation and configuration management
  (e.g., Terraform, Ansible, SaltStack)
• Strong understanding of system scalability and high availability architectures
  (clustering, partitioning, load balancing)
• Experience troubleshooting complex production issues across system, network, and application layers
• Programming or scripting experience (Python, Bash, or similar)
• Experience operating database systems (MySQL, MongoDB, Cassandra)
• Experience with monitoring, observability, and alerting systems
• Experience managing infrastructure in cloud environments (AWS, GCP) and on-premises
• Solid understanding of networking fundamentals and protocols
• Strong written and verbal communication skills

###WHY JOIN US

• Work on infrastructure handling hundreds of billions of daily events
• Solve large-scale distributed systems challenges
• Collaborate with experienced engineers in a high-impact platform team
• Influence the reliability and scalability of mission-critical systems

This salary range reflects a typical compensation range for the role and level in most U.S. locations. Final compensation offered will depend on your location, experience, and skills. Total compensation may also include bonuses, equity, and competitive benefits.

Integrity in Hiring

At Basis, integrity is at the core of how we hire. To protect our candidates and our company, we verify identity, education, and employment history for all hires. Some roles may also require onsite or in-person interviews as part of the process. Any misrepresentation of identity, experience, or skills may result in removal from the hiring process or termination of employment. We value transparency and authenticity and expect the same from every applicant.

Anything Else?

Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.

Life with Basis

We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago. We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.

Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.

If you need assistance with interview accessibility, please contact talent.acquisition@basis.com. Your privacy is important to us, view our policy here.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.