Summary JOB SUMMARY:Reporting to the Site Operations Leader or designate and taking work direction from the Licensed Practical Nurse (LPN) and in alignment with the creation of a vibrant community, the position is responsible for providing personal care to tenants such as delivering medications, grooming and hygiene related duties as established in the individualized Personal Service Plan. Performs light housekeeping, laundry and dietary duties, and provides support and encouragement to tenants. Develops respectful and positive relationships with tenants, which are supportive of their choices. Documents and/or reports concerns or unsafe situations, answers inquiries and participates in meetings. QUALIFICATIONS:EducationGrade 12, Home Support/Residential Care Attendant Certificate, Certificates in CPR, First Aid and Food Safe and successful completion of a medication management module for community health/residential care aides from an accredited educational institution or an equivalent combination of education, training and experience.Skills and AbilitiesHome management skills. Physical ability to carry out the duties of the position. Ability to work independently and in cooperation with others. Ability to operate related equipment. Ability to communicate effectively, both verbally and in writing. Ability to organize and prioritize. Ability to observe and recognize changes in clients. Ability to establish and maintain rapport with clients. Provides care to tenants as required such as delivering medications, providing medication reminders and other duties according to the individualized Personal Service Plan, and in alignment with the Assisted Living guidelines, agreements and philosophies. Assists tenants with personal care and grooming as required according to the established Personal Care Plan. Observes, monitors and reports changes in tenant behaviour, appearance or abilities and completes and maintains related records such as communication and observation logs. Performs delegated tasks such as applying non-sterile dressings as requested by LPN. Performs light housekeeping duties for tenants such as surface cleaning, dusting, washroom and floor cleaning as outlined in the Personal Service Plan and guidelines for assisted living. Launders bedding and towels for tenants according to an established schedule. May assist with tenants' personal laundry as established within the Personal Service Plan. Supports and assists tenants at meal times and delivers food trays to tenants who may be unable to eat in common dining area. Helps prepare snacks with and for tenants outside of meal times. Assists in dining area with table preparation and clearing of dishes as needed. Communicates with, provides support to, and encourages tenants to participate in social and recreational activities in the facility. May accompany tenants on planned external activities or outings. Provides a safe environment for tenants by following safety instructions as established in the Personal Service Plan. Reports any unsafe situations to Supervisor. Responds to pages from emergency response system immediately, assesses the situation and responds following established procedures. Answers inquiries of tenants, family members and others and follows up or relays information to Supervisor for follow up. Attends and participates in staff meetings, and may provide information to Supervisor to take to Tenant/Family meetings. Ensures equipment used is kept cleaned and in working order. Fills out maintenance requests for repairs as needed. Ensures Supervisor is aware of supplies needing to be ordered prior their depletion. Performs other related duties as assigned. Job Accuracy Posting Flag The hours of work, including start and stop times, days off, work area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A criminal record check may be required