Club Concierge Jobs in Vancouver, British Columbia, Canada
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Vancouver, British Columbia, Canada
Club Concierge
About the role
Classification: Club Concierge
Department: Hospitality Reports to: Manager/Assistant Manager/Supervisor, Hospitality
At Canucks Sports & Entertainment, we are excited to be in the business of
creating memorable moments for our fans and guests. We are now inviting enthusiastic, passionate individuals to join our event staff team and be part of the excitement during Canucks games, Warriors games, and concerts at Rogers Arena. We can’t wait to meet you!
POSITION OVERVIEW
As part of the premium hospitality team, the club concierge staff provide best
in class service to guests of our in-arena restaurants and clubs. This is an hourly, events-based, part-time position.
A typical shift includes
- Greeting and assisting guests at the reservation desk upon arrival
- Providing best in class service to season ticket holders, VIPs, and arena guests
- Proactively engaging with fans in an effort to create a friendly and personal connection
- Other duties as required
REQUIRED EXPERIENCE AND QUALIFICATIONS
- Must be able to work weeknights, weekends, and holidays with varying start times
- Must be able to safely lift up to 35 lbs.
- Must be able to stand during scheduled shift, withstand repetitive walking, reaching, and bending for long periods of time
- Have an incredible ability to thrive in a fast-paced and high volume environment while maintaining a first-in-class hospitality and food and beverage experience
- Previous hosting or customer service experience
- Non-Canadian residents must hold a valid work permit with a minimum of 8 months of validity remaining
- This is an onsite role at Rogers Arena in downtown Vancouver
Vancouver is one of the most diverse cities in the world and Canucks Sports &
Entertainment strives to create a workforce that is inclusive, equitable, and represents our beautiful, unique community. We value unique perspectives, ideas, and creativity that support a diverse, inclusive, respectful, collaborative, and fun work environment. Canucks Sports & Entertainment is committed to building and supporting a diverse team.
This position will remain open until filled.
Not the right fit? Search for Club Concierge jobs in Vancouver, British Columbia, Canada
About Canucks Sports & Entertainment (CSE)
Looking to work in an environment like no other? One where our fans and guests are everything to us and it's our vision that they have an extraordinary experience every time they enter our arena – whether it's their first, second, or 100th time here. At Canucks Sports & Entertainment, our vision is to be the premier sports and entertainment company in North America. We strive to WIN-THRILL-CONNECT, by challenging ourselves to be the best, creating memories, and making a lasting difference.
If you are a customer-focused, enthusiastic individual, passionate about delivering outstanding service and creating unforgettable guest experiences, we encourage you to apply for a spot on our team. Vacancies are available in many exciting roles throughout our company.
Please see www.canucks.com/jobs for all current opportunities.
The Vancouver Canucks are a National Hockey League team based in Vancouver, British Columbia (www.canucks.com).
The Canucks play their home games at Rogers Arena which has a capacity of 18,910. Francesco Aquilini is the Chairman & Governor, Patrik Allvin is the General Manager, and Rick Tocchet is the Head Coach.
The Canucks joined the league in 1970 as an expansion team. The club has retired six players' jerseys in their team history—Stan Smyl, Trevor Linden, Markus Naslund, Pavel Bure, and Henrik and Daniel Sedin, the majority of whom served as team captains and held the all-time team point-scoring lead at one point in their careers.