At the Vancouver Convention Centre, a division of BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture. As British Columbia’s flagship convention centre, we host more than 500 events each year and welcomes hundreds of thousands of global attendees to premier conferences, trade shows, banquets and more. The Vancouver Convention Centre is currently hiring a permanent full-time Event Experience Ambassador. This position is expected to be filled by an internal candidate and is included here to inform you of its vacancy at the organization Job Summary: As an Event Experience Ambassador, you will be the welcoming face of our venue, ensuring every guest, client, and visitor receives exceptional service from arrival to departure. You’ll provide wayfinding assistance, respond to inquiries and concerns, act as a concierge during events, and help maintain a safe and enjoyable environment for all. This role is ideal for someone who is people-focused, proactive, and passionate about delivering operational excellence. There are extensive periods of standing and walking throughout the venue. Key Responsibilities: Greet and welcome all visitors with a professional and friendly demeanor. Respond to guest and client questions, concerns, or feedback in a timely and helpful manner. Provide accurate directions and information about the venue and surrounding area. Serve as an event host or concierge for designated events, supporting both guests and event teams. Monitor guest areas for suspicious or unsafe activity and report issues promptly. Stay informed of daily venue activities to deliver consistent and knowledgeable support to all stakeholders. Support event-specific guest services, including hosting, ticketing, and coat check duties as required. Provide guest services support at the Event Operations Centre, including assisting internal teams. You'll be on your feet for up to 7 hours. We believe in guest experience...and strong, comfortable shoes. Qualifications: Excellent interpersonal and communication skills. Strong problem-solving abilities and customer service mindset. Ability to remain calm and professional in high-pressure situations. Previous experience in hospitality, guest services, or event support is a plus. Physical requirements include extensive periods of standing and/or walking throughout the venue. HOW TO APPLY: To apply for this role, please log in to your DayForce account and visit the Careers section. Please submit your resume and cover letter by clicking on the "Apply Now" button. Applications will be accepted until 5pm on Monday, July 6, 2026. Please ensure you advise your direct manager in regard to your application as they will be consulted during the recruitment process. We are proud to be a diverse organization. We welcome all eligible and qualified applicants to apply to join our team, regardless of race, colour, religion, gender, sexual orientation, marital status, age, gender identity or expression, national origin, genetics, disability status, protected veteran status, or any other characteristic protected by applicable law. Please note that we can only consider applicants who are eligible to work in Canada.