RainCity Housing operates on the stolen, unceded, ancestral, traditional homelands of the Xʷməθkwəy̓əm, Sḵwx̱wú7mesh, and səl̓ílwətaʔɬ Nations in so-called Vancouver, the q̓íc̓əy̓, qʼʷa:n̓ƛʼən̓, kʷikʷəƛ̓əm, qiqéyt, SEMYOME, Stó꞉lō, and sc̓əwaθən məsteyəxʷ Nations in so-called Lower Mainland, and the shíshálh in so-called Sunshine Coast.

About Us – A home for every person

RainCity Housing is an organization that makes a difference in people’s lives. Our mission is to advance social equity by building upon the strengths of our community and of each individual. With a goal of providing a home for everyone, RainCity’s programs sustain relationships, strengthen communities, and make change for people experiencing homelessness, mental health, trauma, and substance use issues.

RainCity Housing has been developing emerging and promising practices for over 40 years in social services and healthcare, providing Housing First, harm reduction and supports for community members who access our services. To learn more, check out our innovations page. You can visit our Indeed page and click on the “Follow” button to be notified of new job openings: ca.indeed.com/cmp/Raincity-Housing-and-Support-Society/about.

You can also follow us on LinkedIn, Twitter, Instagram, and Facebook.

Benefits

5 days of paid leave for Indigenous Employees for Ceremonial, Cultural, and Spiritual events per year 8 weeks of paid leave for gender affirming care for medical procedures for transgender and gender diverse employees, cumulative total Employee and Family Assistance Program available to ALL employees, including 24-hour helpline, Personal counselling, Life Coaching, Financial Coaching, Legal Referral and Advisory Services, and Health Coaching: https://www.fseap.ca/ Municipal Pension Plan with guaranteed lifetime monthly pension when you retire: https://mpp.pensionsbc.ca/ Employer-paid benefits for employees: Unlimited Physiotherapy and $1,000/year coverage for Massage Vision Care, Dental Care, Prescription Drugs, Naturopath, Acupuncture, Chiropract, Group Life Benefit $50,000, Long Term Disability, and Unlimited Out-of-Province and Out-of-Country Emergencies Position Summary The Facility Operations Coordinator is a hands-on position with responsibility for coordinating the administrative, maintenance, materials management, and housekeeping facets, in multiple units of housing for people who are residents of our programs. This position performs building maintenance functions and inventory control, rent collection, and tenant intake/exit. The Facility Operations Coordinator supervises janitorial staff and liaises with the Program manager and support staff. The position may require some evening work. It requires understanding and supporting the mission and values of RainCity Housing and the models/methods of supporting the people who access our services, including models of Housing First and Harm Reduction.

Job Competition # job2026.270

Closing Date: Midnight August 20, 2026 Job: Facilities Operations Coordinator Program: Princess Rooms Position Type: Temporary until January 13, 2027, or return of incumbent, Part-Time, 0.7 FTE Hours: 52.5 hours bi-weekly Hourly Range: $34.46 - $36.27 (BCGEU, Grid 35) Schedule: Week 1: Monday, Wednesday & Friday: 8:00AM – 4:00PM, Week 2: Monday & Tuesday, Thursday & Friday: 8:00AM – 4:00PM. At present includes a 30-minute unpaid meal break. Start Date: As soon as possible. A clear British Columbia Vulnerable Sector Criminal Record Check for working with vulnerable adults and/or children is a condition of employment with RainCity Housing. Applicants must be willing and able to receive a clearance under the Criminal Record Review Act.

Program Summary

Princess Rooms was RainCity Housing’s first minimal barrier housing program in Vancouver for people facing systemic and individual barriers to adequate housing and health, personal and financial security. Princess Rooms came to life to address the unique safety and support needs of people who struggle with mental health in our community. The program offers a flexible, non-judgemental environment and follows a harm-reduction/health promotion philosophy. For us, the term ‘Risk Reduction’ doesn’t only apply to drug use or safer sex. It can mean safer lives, creating safer spaces for people to live and thrive in.

Qualifications

Our mission is to advance social equity by building upon the strengths of our community and of each individual. We are looking for employees who will be dedicated to helping fulfill our mission. Many forms of education and experience are valued, including volunteering, and lived experience of mental health/substance use/homelessness. Minimum education and experience include: Grade 12 Building Manager (Residential) Certificate 2 years related experience. Knowledge of WHMIS principles and safety protocols, WHMIS certification preferred. Or an equivalent combination of education, training, and experience.

First Aid/CPR training

Valid BC Driver’s License.

Key Skills and Abilities

Ability to operate related equipment. Strong interpersonal and communication skills; including sensitivity to diverse backgrounds. Ability to work with a variety of tenants. Demonstrates understanding of oppression and marginalization as related to homeless individuals. Able to complete a variety of computer-based paperwork and administration duties. Computer literate in Windows, MS Word, Excel, and Outlook. Able to enforce RainCity Housing and tenancy requirements in a sensitive manner, in consultation with Support Workers. Physical ability to carry out the work including performing heavy cleaning duties and ability to use a dolly to move heavy items such as kitchen appliances. Ability and experience doing small repairs such as repairing holes in drywall and installing toilets and other plumbing fixtures. Basic understanding of HVAC systems, wiring and electricity, and conventional and electronic lock systems. Ability to communicate effectively both verbally and in writing. Ability to plan, organize and manage their workday so that work is completed in a timely manner despite interruptions. Ability to identify an emergency and respond appropriately. Must wear steel-toed footwear when appropriate, and other safety equipment when needed such as eye and head protection. Please submit both a cover letter and resume to apply, describing your suitability for this position. We thank all applicants in advance for their interest. As part of the application process, you may be asked a short set of questions to provide further information about your experience and availability. Please note, only applicants selected for an interview will be contacted.

Diversity

RainCity Housing serves a diverse group of people, and we need a staff group that reflects this diversity. People of diverse backgrounds and cultures are encouraged to apply.

As we work towards building a diverse staff team, we are particularly seeking applicants who identify as being Indigenous, Black, People of Colour, applicants with personal lived experience, and 2SLGBTQ+ identified people.

Inclusion and creating a safer space

We are committed to making our organization a safer place for our staff, with steps taken to create space for learning and unlearning. RainCity’s department of Indigenous Cultural Services was created with the purpose to acknowledge the unique history and service needs of our Indigenous staff and tenants in respect to accessing culturally relevant and culturally sensitive care and support. RainCity’s Black Affinity Group was formed to provide support for Black staff by creating a safe space to support each other, network, debrief, and to heal from the impact of harm endured. Candidates are welcome to self-identifying in their cover letters as Black, First nations, Métis, or Inuit.

All of our employees are expected to develop and exhibit skills to contribute to safety in the workplace, including demonstrating anti-racism knowledge and skills to support racialized communities, including knowledge of Canada’s historical and on-going colonialism and its impact on Indigenous peoples, and commitment to learn and uphold the Truth & Reconciliation Commission’s 94 Calls to Action and BC's Declaration on the Rights of Indigenous Peoples Act. Employees are also expected to demonstrate anti-discrimination knowledge and skills to support equity seeking groups, including the 2SLGBTQA+ community, people who use drugs and alcohol, people living with mental health issues and sex workers.

Inclusivity and support for people with differing abilities

In our efforts to provide a barrier-free workplace, we invite you to let us know of any adjustments or accommodations that might be needed for you to participate in the interview or selection process by sending an email to hr.inbox@raincityhousing.org.

If you're having any difficulty creating an account or submitting your resume: Please email dfrecruitingsupport@raincityhousing.org for assistance.

Do you want to improve your chances of joining RainCity? Be sure to include a cover letter letting us know why the work that we do is important to you, and how your experiences make you a good fit for this role.

Do you need additional support with your application? Connect with our partners for assistance: ACCESS Futures provides free employment support for Indigenous people and can assist with career advising, resume and cover letter writing, and funding for training: https://www.accessfutures.com/employment-services PRISM Employment Support Service (ESS) provides free strengths-based, trauma-informed employment support program for 2SLGBTQIA+ people, including coaching sessions, workshops, personal counselling sessions, and financial assistance for transit, occupational training, clothing, and childcare: https://qmunity.ca/employment/ WorkBC provides free employment services to all job seekers, providing with support in resume and cover letter writing, training, and financial support for childcare and transportation costs: https://www.workbc.ca/discover-employment-services/workbc-centres/employment-services MOSAIC provides free employment support for refugees, immigrants, and racialized women, with services in career readiness training, mentoring, and peer groups: https://mosaicbc.org/our-services/employment-services/ We are a Union RainCity Housing is a unionized workplace. Along with the union, we support the principles of the Human Rights Code of BC. We promote a workplace that treats both staff and the people accessing services with dignity and respect.