Woodbridge Homes is seeking a Residential Building Manager to join our team!

about Woodbridge:

Woodbridge is Vancouver-based developer with approximately one thousand units over six major projects in the immediate pipeline. We design and build desirable multifamily homes and focus on emerging areas of the Lower Mainland that are within the price point of many local buyers and renters. The result is vibrant, livable communities where residents can truly thrive. You could say that building quality homes that fit your needs isn’t just what we do, it’s who we are.

the role:

We are seeking a reliable, service-oriented (live out) Residential Building Manager to oversee the daily operations, maintenance, safety and resident experience for a 142-unit residential rental community in Port Moody.

This position plays a key role in ensuring building systems run reliably, service requests are resolved quickly, and the property remains clean, compliant, secure, and welcoming. Working closely with the Leasing Manager, the Building Manager also supports leasing analytics and reporting to reduce days vacant and maintain occupancy targets. The Building Manager will report directly to the Property Manager and work full-time from the building.

responsibilities:

administration & tenancy management

·       Administrative work involved in the operation of the property, according to procedures and instructions set by Property Manager.

·       Complete accurate, detailed move in/move out reports for all tenants.

·       Maintain secure resident files.

·       Verify, track, and ensure all tenants maintain valid and adequate renter’s insurance coverage, following up on expired or insufficient policies as required

·       Respond to and resolve tenant rent payment issues, including bounced payments or arrears.

·       Issue warning or breach letters when required and serve eviction notices in accordance with the Residential Tenancy Act.

·       Prepare detailed incident reports related to accidents, altercations and damage to the property.

·       Draft and post resident notices for maintenance, outages, and access entries within legal timelines.

·       Coordinate move-ins/outs, including elevator bookings, key/fob distribution, orientations, and parking/locker assignments).

operations and maintenance

·       Comply with the regulatory requirements of the Residential Tenancy Act.

·       Triage, assign, and close work orders; maintain accurate logs in the PMS (Rent Café).

·       Conduct routine inspections of life-safety, mechanical/electrical rooms, roofs, suites (as needed), and common areas; document and remediate deficiencies.

·       Supervise contractors performing preventative and corrective work; ensure quality, safety compliance, and scope adherence.

·       Obtain quotes for minor repairs and follow purchasing/approval procedures.

·       Maintain organized records of warranties, inspections, and compliance documentation.

health and safety

·       Support emergency preparedness and act as a first responder during incidents; coordinate with authorities and insurers. Keep occupational first aid certification up to date.

·       Uphold WorkSafeBC requirements, including hazard reporting, contractor orientations, Safety Data Sheet documentation, and lock-out/tag-out procedures.

·       Satisfy all fire and life-safety code requirements.

·       Respond to building or resident emergencies as required (including evenings/weekends).

resident experience

·       Serve as the on-site point of contact for resident inquiries and escalations; resolve issues promptly and professionally.

·       Promote community standards around noise, cleanliness, pets, smoking; document incidents as required.

·       Ensure overall presentation of the property reflects Woodbridge’s commitment to quality and care.

leasing support

·       Maintain accurate unit status information to support leasing readiness.

·       Provide basic leasing analytics (days vacant, turn timelines, blockers) to support occupancy targets.

·       Collaborate with Leasing Manager, Residential Custodian and Customer Care Manager to ensure suites are delivered lease-ready and meet presentation standards.

qualifications:

·       3-5+ years in residential building management, facilities or property operations

·       Working knowledge of HVAC, plumbing, electrical, fire/life safety, and preventative maintenance programs

·       Familiarity with BC Residential Tenancy Act requirements

·       Proficiency with property management and/or CMMS platforms; strong Excel skills (lookups, pivots, simple dashboards)

·       Vendor management experience, with basic budgeting and forecasting skills

·       Excellent communication, customer service, and conflict-resolution abilities; calm under pressure

·       Ability to lift up to 50 lbs. occasionally and access mechanical/roof areas as needed

additional requirements:

·       Strong time-management skills; able to work independently

·       Professional, trustworthy, and respectful of tenant privacy (criminal record check required)

·       Comfortable working in a pet-friendly environment

·       Ability to respond to evening/weekend emergencies

·       Experience with Yardi Breeze and Rent Café considered an asset

·       Valid driver’s license and reliable vehicle are an asset

what we offer:

·       A positive, supportive company culture.

·       Comprehensive benefits program (extended health, dental, employee assistance program, life and ASI)

·       Two weeks’ of vacation, plus two “holiday flex” days and paid flex time

·       A competitive compensation package, including a base salary in the range of $60,000 to $75,000 based on experience

·       Eligibility for an annual, performance-based bonus

·       Live in arrangements could be negotiated, if preferred

to apply:

If this opportunity sounds like a good fit for you, please submit your resume and cover letter to Woodbridge through our website www.woodbridge.ca. We thank all applicants for their interest, but only candidates selected for an interview will be contacted.