Food & Beverage Manager

We're seeking aFood & Beverage Managerwho is passionate about hospitality and thrives in a private club environment where relationships, consistency, and attention to detail are paramount. This role focuses on creating memorable member experiences, developing and coaching a high-performing service team, and ensuring seamless coordination between service and culinary teams.

Key Responsibilities:

Member Experience & Service Excellence

• Champion a consistently high standard of service, ensuring every member interaction reflects professionalism, warmth, and attention to detail.

• Create memorable dining experiences by anticipating member needs and responding promptly and effectively to feedback.

• Monitor guest and member feedback, proactively identifying opportunities to enhance service quality and overall satisfaction.

• Serve as a visible leader on the floor, engaging with members, building strong relationships and setting the tone for exceptional hospitality.

• Maintain high standards of service presentation, table touches, and overall dining room ambiance.

Restaurant Operations Management

• Oversee the daily operations of the restaurant, ensuring efficiency, organization, and adherence to established service standards.

• Supervise and support front-of-house staff during service, providing real-time guidance to ensure smooth and effective operations.

• Coordinate closely with kitchen leadership to optimize service flow, timing, and communication between teams.

• Ensure all opening, closing, and shift change procedures are followed accurately and consistently.

• Maintain compliance with all health, safety, and liquor regulations, ensuring a safe environment for members, guests, and staff.

• Support the execution of club events and special dining experiences within the Clubhouse.

Leadership, Coaching & Staff Development

• Lead, motivate, and coach front-of-house team members to perform at their highest level.

• Provide ongoing training, feedback, and mentorship to support staff development and service consistency.

• Conduct regular training sessions focused on service techniques, menu knowledge, wine and beverage education, and member engagement.

• Support onboarding and training of new team members, reinforcing service standards and Club culture.

• Encourage staff to actively enhance the member experience through attention to detail, upselling, and personalized service.

• Address performance concerns professionally and constructively, escalating when necessary.

Collaboration & Communication

• Work closely with the Director of Food & Beverage, Executive Chef, and other department leaders to align restaurant and event operations.

• Support the execution of private events, tournaments, and Club functions as required.

• Participate in weekly management meetings to discuss operational performance, upcoming events, challenges, and opportunities for improvement.

• Maintain clear, professional communication across departments to ensure a unified service approach.

Qualifications & Skills

• Previous leadership experience in a restaurant, hotel, or private club environment (preferably 5 years)

• Strong organizational and administrative skills, with the ability to manage multiple priorities and service demands simultaneously.

• Excellent communication and interpersonal skills, with a natural ability to build positive relationships with members, guests, and colleagues.

• Solid knowledge of food and beverage service, including wine and cocktail programs.

• Familiarity with local health, safety, and liquor regulations.

• Proven ability to lead by example in a fast-paced, service-driven environment.

• Ability to train, coach, and motivate a service team.

• A genuine passion for hospitality and delivering exceptional member experiences.

**Schedule Note:**This role is predominantly evening-based, with required flexibility to work Wednesday through Sunday in alignment with Club operations and member activity.

Salary: $60,000 - $70,000

Benefits:

• Extended Health, Dental & Vision Care

• Meal allowance

• Employee Assistance Programs

• Company/staff events & employee recognition programs

• Golfing privileges & golf shop discounts

• RRSP program

• On-site free parking

**Reports to:**Rebecca Loat, Director of Food & Beverage

This is a fantastic opportunity for a hospitality professional who excels in restaurant management. If you thrive in a dynamic environment and are passionate about delivering exceptional experiences, we encourage you to apply!