Company Description

As an In-Room Dining Server, you will deliver exceptional food and beverage service directly to guest rooms, creating a personalized and memorable dining experience. With attention to detail and a passion for hospitality, you will ensure each guest receives timely, professional, and luxurious service in the comfort of their room.

Job Description

Why work for Fairmont Pacific Rim?

• Be part of a progressive hotel that embraces the culture and vibrancy of one of Canada’s most beautiful cities, Vancouver, proudly recognized as a Great Place to Work, and the first hotel in North America to achieve Single-Use Plastic Free Certification
• A competitive rate of $21.70 per hour
• Complimentary work meals through our Colleague Dining Program
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program, offering 50% off at participating dining destinations in Vancouver, Victoria, and Whistler
• TransLink monthly pass reimbursement program
• Extensive benefits package, including health, paramedical, dental, vision, life, and disability insurance (eligibility requirements apply)
• Company-matched pension plan and the opportunity to enroll in the Group RRSP (eligibility requirements apply)
• A complimentary hotel stay with breakfast for two through our BE OUR GUEST program for newly hired colleagues
• Opportunities to participate in sustainability, charity, and community engagement initiatives
• Access to world-class training, leadership programs, and career development opportunities across a global hospitality network
• Be part of a dynamic, diverse team in a stunning luxury environment where no two days are the same
• Enjoy discounted room rates at Fairmont hotels worldwide and special colleague rates across other Accor properties
• Distinctly West Coast, the hotel delivers unique guest experiences through creativity, artistry, and elevated hospitality, while remaining at the forefront of art, music, and fashion programming in the city

What you will be doing:

• Deliver food and beverage orders to guest rooms in a timely and professional manner

• Set up and present trays or tables according to hotel standards

• Ensure accuracy of orders and verify guest requests before leaving the kitchen

• Provide friendly and engaging service while interacting with guests

• Clear trays and tables from guest rooms and corridors promptly

• Maintain cleanliness and organization of service areas and equipment

• Communicate effectively with the kitchen and other departments to ensure smooth operations

• Handle guest requests, special orders, and service recovery with professionalism

• Promote hotel dining options and provide recommendations when appropriate

• Follow all food safety, hygiene, and service standards

• Other duties assigned

Qualifications

Your experience and skills include:

• Previous food and beverage service experience is an asset

• Strong guest service and communication skills

• Ability to work in a fast-paced environment with attention to detail

• Ability to work independently and as part of a team

• Flexibility to work evenings, weekends, and holidays as required

• Serving It Right certification

Additional Information

Your team and working environment:

At Fairmont Pacific Rim, our Food & Beverage team is dedicated to delivering exceptional culinary experiences. As part of the In-Room Dining team, you will play an important role in creating personalized dining moments that reflect the luxury and service excellence of our hotel.

**Visa Requirements:**Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS