Customer Service Associate Jobs in Vaughan, Ontario, Canada
Create alert for “Customer Service Associate”
Vaughan, Ontario, Canada
Fit4Less Host - St. Catharines Glendale Ave
Top Benefits
About the role
FIT4LESS HOST
Who is a Host?
The Host provides friendly customer and membership services and completes daily cleaning and minor maintenance tasks to standards and expectations to deliver Fit4Less’ friendly, clean, and automated brand.
Job Summary
Performs and completes cleanliness tasks and duties to ensure safety for everyone in the club to deliver consistent cleanliness for members, associates and prospective members.:
Cleans and tidies to the cleanliness standards and expectations as outlined
in cleaning and inspection guidelines. Provides friendly customer interaction when cleanliness tasks are being completed on the workout floor. Contributes to the everybody cleans mindset. Completes and reads daily, weekly and monthly cleanliness tasks, communications and training to achieve standard expectations. Informs and reports deficiencies using standard guideline expectations to engage appropriate actions, individuals and resolutions.
Provides friendly customer service that follow Fit4Less guidelines, processes and procedures to deliver consistent service to members and prospective members.:
Welcomes everybody warmly in the club with hi, bye and thank you. Helps and educates members and guests with memberships, amenities, automation and processes. Promotes black card amenities and memberships. Contributes to a courteous and friendly workplace environment to meet Fit4Less’ brand and required expectations. Completes tasks and responsibilities by the set timelines. Completes and reads daily, weekly and monthly tasks, communications and training to standard expectations. Informs and works with the manager for progress relating to customer service and escalation support. Addresses, informs and reports incidents of concern using the standard process expectations.
Sells and suggests memberships and provides assistance for membership management to support Fit4Less purpose.
Assists and provides appropriate access to and within the club to educate on automated and virtual options and the processes to allow a member to experience an automated way to utilize the club and their membership.
Our Ideal Fit4Less Candidate
High School diploma, or working toward completion. 1 year teamwork and/or volunteer experience Verbal communication skills Written communication skills WHMIS First Aid, CPR-A & AED Certification Puts a lot of effort into their activities. Remains calm under pressure and can handle stress. Is dedicated to meeting the expectations and requirements of both internal and external customers. Values time and uses their time effectively and efficiently.
Working with Fit4Less Gives You
Opportunities for advancement
Free Fitness membership Fun and energetic atmosphere to come to every day!
Compensation
The selected candidate will be paid minimum wage. The expected annual total compensation is $14,200 determined by the expected total number of scheduled hours per year.
This job posting is for an existing vacancy.
Diversity and Inclusion
At Fit4Less, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.
Help Protect Yourself Against Recruitment Fraud
Many companies are experiencing an increase in recruitment fraud in the form of fake job postings on social media and career sites.
Protect yourself
To help protect against potential hiring scams, please be aware that Fit4Less positions are posted to jobs.goodlifefitness.com and must be applied to via the secure portal on that site; Job offers or requests for banking information or your SIN will never be sent or requested via email, phone, or text message; Please verify that the person you are communicating with has a @fit4less.ca email address.
If you currently work for us, Associates should only apply to positions on the Jobs Hub in Workday. All job offers and requests for banking information or SIN should be completed only through, and when logged into Workday. We will never send or ask any Associate or Candidate to send this information via email, phone or text.
Please verify that the person you are communicating with has a @fit4less.ca email address.
Not the right fit? Search for Fit4Less Host jobs in St. Catharines, Ontario, Canada
About Fit4Less Canada
Fit4Less has everything you need and nothing you don’t! We’re all about providing affordable fitness to the millions of people living in Canada without sacrificing quality of service. Our 100+ clubs have become a second home to our #Fit4LessFamily. We pride ourselves in creating a judgement-free atmosphere that is accessible around the clock, around the block and all starting around 8 bucks.
We are consistently expanding our national presence with Fit4Less clubs in British Columbia, Alberta, Saskatchewan, Manitoba, Ontario, New Brunswick, Nova Scotia and Newfoundland! That means we’re always looking for dedicated and passionate associates to join the fam.
Are you looking for training and development in your next venture? How about group healthcare plans? You can get all of this and more – including a free membership – when you work for Fit4Less. See open positions at fit4less.ca/careers.