The Program

At Taproot Community Support Services, we’re a 100 percent employee-owned organization through an Employee Ownership Trust (EOT). Every employee is an owner from their first day, with a voice in shaping Taproot’s future and the opportunity to share in employee ownership dividends.

As a Certified B Corporation, we harness business for good. Since 1983 we’ve grown steadily, now delivering support across Alberta, British Columbia, and Ontario through more than 90 contracts.

Our 700-plus employee-owners live by five shared values: we are stronger together, we lead with optimism, we embrace challenges, we respect every voice, and we go above and beyond. Guided by these principles, we deliver more than 125 community-based services each year. We walk alongside about 1,600 children, youth, families, and people with diverse abilities, with revenues exceeding $50 million.

This new program in Westlock is anticipated to open in April 2026. This complex needs program will provide 24‑hour support, including awake‑overnight staffing, to one female individual with a developmental disability and co‑occurring mental health and addiction‑related needs. The service is designed to offer consistent, individualized, and trauma‑informed support that promotes safety, stability, skill development, and meaningful engagement in daily life.

In Your Role You Will

• Support/supervise clients' complex behavioural, emotional and social needs/development (in the residence & during community activities) and participate in vocational, recreational, leisure activities along with client.
• Support individuals with household chores, life skills, personal hygiene (if needed).
• Provide supports as per the individual's care plan
• Provide immediate support in crisis situations and use de-escalation techniques to deal with behaviours
• Administer medication, first aid if/when necessary.
• Use computer program to write objective daily reports and document notes & observations regarding the client
• A complete and detailed list of key responsibilities can be available at time of interview.

The Position

The Disability Services Worker (DSW), under supervision of their supervisor, facilitates and monitors education and development programs for purposes of providing individuals in service with physical, behavioural, emotional and social supports/supervision in residence and in the community. DSWs develop relationships and act as a liaison with the community, family members, guardians and employers. This position reports to the Team Leader.

Scheduling:
Two (2) permanent, part-time positions that will work an average of 37 hours per week:

• Overnight awake shifts, 2100-0900 or 2300-0900

• Two week rotation, including working alternating weekend shifts

An additional $3.30 per hour will be paid when supporting complex needs clients. This additional amount does not apply to scheduled trainings/meetings and non-complex shifts.

Mandatory Pre-Employment Screenings and Checks

***Prior to confirmation of employment, all applicants must provide a copy of a current Criminal Record Check and/or Government Screening Letter. These checks vary depending on province and sector and will be communicated by the Program Hiring Team.

As An Ideal Candidate You Possess

• MUST HAVE 2 years experience working with individuals with significant mental health concerns, aggressive behaviours and/or trauma.

• MUST be able to provide personal care and handle bodily fluids

• Minimum Grade 12 or Diploma/Degree in Disabilities Studies, Social Work, Human Services, Special Education, Recreation or equivalent

• A minimum of two (2) years working experience with persons with developmental disabilities is preferred.

• MANDATORY - A valid Class 5 Driver License with acceptable driving abstract and reliable vehicle

• A positive attitude and belief that persons with disabilities have the right / responsibility to define and pursue their life choices, and pursue active participation and involvement in the community.

• Skills in assisting individuals in anger management, daily living, self-help, etc.

ALSO helpful, but will train if needed:

• First Aid/CPR Certification
• Crisis Prevention Intervention, Medication Administration, Abuse Protocol, Proactive Procedures and Behavioural Strategies, Foundations and Disabilities Training
• Knowledge of basic health and safety rules and guidelines for personal health and safety, as appropriate.

What Taproot Community Support Services Does

At Taproot, your passion for helping others can truly make a difference. As an employee-owned company, we value collaboration, learning, and innovation. Our strength-based approach guides both our care and how we support each other. Join a team where your voice matters, and together, we're building a company we're proud of.

Our Employees Enjoy

• Employee ownership from day one through our EOT, with opportunity for profit-sharing dividends
• Work/life balance
• Learning and career development opportunities
• Competitive wages and salaries
• Paid vacation and benefits for eligible employees
• Defined benefit pension plan (Municipal Pension Plan) for eligible employees within British Columbia
• Matching RRSP plan for eligible employees within Alberta
• Professional development opportunities and job-related training
• Employee and Family Assistance Program
• Long Service Milestone rewards
• Employee referral bonus program
• A values-driven workplace — as a Certified B Corp, we're committed to using business as a force for good

Website reference

For more information on Taproot Community Support Services visit our website: taproot.ca

Closing Statement

No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Please apply.

Equal-Opportunity Employer
Our commitment to creating a diverse and inclusive work environment is unwavering. We believe that varied backgrounds and experiences fuel innovation and success. As an equal-opportunity employer, we prioritize diversity, equity, and inclusion across all operations. We're seeking candidates passionate about contributing to our multicultural teams and enriching our workplace with their unique insights and cultural sensitivity.
We encourage individuals from diverse backgrounds to apply and join us in fostering a welcoming and inclusive environment.

No telephone calls please. Only those candidates selected for an interview will be notified.