Client Navigator Jobs in Whatì, NT
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Whatì, NT
Client Navigator
Client Navigator
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About the role
##Department Information
The Department of Education, Culture and Employment (ECE) provides the residents of the Northwest Territories with access to quality programs, services and support to assist them in making informed and productive choices for themselves and their families with regard to education, training, careers, employment and labour, child development, languages, culture and heritage.
##Job Information
The Client Navigator is responsible for the delivery of the Income Assistance and Senior Home Heating Subsidy Program. These programs provide financial assistance to vulnerable residents of the Northwest Territories to meet their financial needs and maintain their health and dignity.
The Navigator works with the Department of Education, Culture and Employment (ECE) staff, other Government of the Northwest Territories (GNWT) departments and outside agencies to integrate service, assist clients with their individual needs, ensure effective program delivery, and make the best use of resources available.
This position provides the necessary support to ensure basic needs are met and to provide assistance to individuals, families, and the community by identifying necessary supports available with other agencies.
Key Knowledge, Skills and Abilities
Knowledge of and/or the ability to acquire and apply knowledge to all Income Support Programs, as well as other funding sources such as Employment Insurance, various Pension Plans, Income Tax and the Canada Child Benefit program.
Financial investigation skills to authenticate client financial information and prevent program abuse.
Stress Management skills and the ability to exercise self-control and maintain composure under continuing stress.
Ability to commit to actively upholding and consistently practicing persona diversity, inclusion and cultural awareness, as well as safety and sensitivity approaches in the workplace.
Typically, the above qualification would be attained by:
A Diploma in a Social Science field and a minimum of one (1) year of relevant experience
##GNWT Inquiries
Inquiries Only:
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel (867) 767-9154 Extension 14106
Fax (867) 873-0445
jobsyk@gov.nt.ca
Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.
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About Government of the Northwest Territories
About the GNWT
The GNWT employs approximately 4,800 employees who provide programs and services for close to 44,000 residents. The size of our workforce allows our employees to champion projects that are acted upon to make a difference in communities. The ability to make a difference empowers our employees and allows them the freedom to work on projects that are meaningful. Our 33 communities are welcoming and friendly; it is not surprising that many of your colleagues may become lifelong friends.