Position Title: Director of Cargo

Location: Winnipeg, MB

Status: Full Time

Start Date: Immediately

Who We Are!

Calm Air International is a regional airline serving the Northern part of Central Canada. From its main bases in Winnipeg, Thompson and Churchill, Manitoba, and Rankin Inlet, Nunavut, Calm Air operates frequent, daily scheduled passenger, charters, and cargo flights throughout Manitoba and the Kivalliq Region of Nunavut.

At Calm Air International LP, we value our customers, passengers, and the communities we serve. We are only as good as the employees who work with us. We are looking for highly motivated, well-organized individuals, who work well in a fast-paced environment, to join our team! Want to learn more? Visit www.calmair.com.

About the Opportunity

Are you seeking an exciting opportunity to work with a group of high performing professionals? Do you like to work independently as well as part of a skilled team? If so, we would like to hear from you! We are looking for a highly motivated, well-organized individual, who thrives in a fast-paced environment, to join the Calm Air family.

The sky is the limit!

What You'll Get to Do

The Director of Cargo is accountable for the operational performance of the Cargo Department, including service reliability, workforce leadership, and compliance across all locations. The Director maintains effective relationships with employees and union representatives and ensures a high-performing operating environment. Travel is required to support oversight of operations and key stakeholders.

Operations:

• Develop and execute operational plans to support day-to-day Cargo operations and overall network performance
• Ensuring cargo management tracking system is used correctly by all staff and contractors
• Accountable for operational performance across all out bases, including service levels, compliance, and inventory accuracy
• Liaise with cargo managers and COC to manage freighter utilization, daily inventory, and operational priorities
• Responsible for working with the Cargo Managers on employee/labour relations issues
• Assist cargo managers with progressive discipline
• Oversee logistics management, including the efficient and effective storage and delivery of goods to meet customer requirements
• Ensure operation meets contractual service levels and deadlines
• Establishes and maintains professional relationships with customers, employees, and union representatives, to support operational performance and a positive working environment
• Ensure compliance with regulatory authorities as well as internal policies and procedures
• Responsible for approving time in HRIS system for all cargo managers and assist managers as required
• Provide operational coverage support for station Cargo Managers and Cargo Operation Control as needed
• Work with Cargo System Administrator to ensure all rates, increases, changes are made in the cargo management system
• Support the certation, negotiation, and implementation of cargo contracts as well as extension when required.
• Manage SLA program within Calm Air Cargo, including performance monitoring and corrective actions
• Work closely with Manager of Training to implement/make changes to Standard Operating procedures, and support the ongoing review, development, and continuous improvement of SOPs
• Oversee Cargo Ground Handling Contractors to ensure service delivery meets operational, safety, and contractual standards
• Other duties as assigned

Financial:

• Assist VP of Cargo, as required to monitor and analyze monthly expenditures to assigned GL accounts and explain variances from budget
• Monitor departmental manpower to ensure within budget and seek approval for replacement/increase as required
• Adhere to all financial internal controls
• Identify and implement cost reduction initiatives within the department
• Review and approve vendor invoices and employee reimbursements, ensuring accuracy, proper authorization, and alignment with contractual terms and agreed rates
• Assist the VP of Cargo with annual departmental budget

Safety:

• Actively support the safety management system by following SMS processes and encouraging a safety reporting culture within the department
• Promote occupational health and safety within the department, and participate in the development and monitoring of safety training
• Proactively communicate hazards and SMS initiatives with your department

MANAGERS, SUPERVISORS AND LEADS – have been delegated the authority and are responsible to the Department Head to actively identify hazards and deficiencies and report through the SMS (Safety Management System) Program reporting system. Communicate with all personnel within their respective department and other departments as required to maintain effective day to day activities. Ensure regulatory and company standards are maintained. Assist in the development and maintenance of company processes and procedures. (Quality Assurance activities)

Carry out their duties safely within regulatory and company standards, policies, processes, and procedures as trained. Use safety equipment (tools, Proper Protective Equipment etc.) as provided. Actively identify and report hazards and deficiencies (when in doubt report). Assist in development of company processes and procedures as required.

Leadership:

• Build and develop the Cargo team by providing direction, support, training, and motivation to carry out assigned cargo strategies
• Lead change management initiatives through effective communication, engagement, and follow-through
• Lead and support employees through mentorship and oversight of professional development
• Create and maintain a positive company culture that supports employee participation.
• Conduct annual performance reviews and manage ongoing employee performance
• Support employment equity initiatives; engaging with all employees to promote employment equity and encouraging employees to undertake the self-declaration survey updating as necessary
• All levels of the organization share responsibility for human rights within the organization, overseeing and promoting continuous improvement on human rights and employment equity initiatives

Skills & Experience We Value

• Post-secondary education in business, transportation, or logistics
• Post-secondary education in business, transportation, or logistics
• 5 years of experience in a senior leadership role within transportation, warehousing, logistics required
• Ability to work in a multi-cultural environment with a thorough understanding of different cultures, traditions, practices, and beliefs as it affects doing successful business in the North
• Intermediate user of Power Bi and MS Excel
• Excellent communication skills, ability to communicate with all levels of employees and customers
• Excellent organizational skills
• Excellent negotiation skills
• Experience implementing an inventory tracking system
• Previous experience managing in a unionized environment required
• Northern experience considered an asset
• Frequent travel required
• Must be able to obtain and maintain all required security clearances
• Frequent travel required
• Inuktitut language considered an asset
• Preference will be given to Inuit Land Claims Beneficiaries

The Benefits of Joining Our Team

Along with being one of Manitoba’s Top Employers, we are proud to provide a cooperative and enriching work environment. In addition to a strong compensation package, Calm Air provides exceptional benefits which include:

• Registered Pension Plan starting at 5% matched after one year of employment
• Comprehensive Group Benefit Plan available upon hire with the exception of dental coverage which has a three month wait period
• Entitled to three weeks vacation
• Airline travel and freight privileges
• Corporate and family events
• And more!

If This Sounds Like the Job for You, Contact Us!

At Calm Air, we value diversity and provide equal opportunities and accessibility for all qualified candidates. We encourage all members of a designated group or those requiring accessibility support to self-declare when applying. Applicants may request a reasonable accommodation related to the materials or activities used throughout the application process by emailing recruitment@calmair.com.

Please submit a resume in confidence by May 17, 2026.

We thank all those who apply, but only those selected for an interview will be contacted.