Doing business to business, person to person. Payworks is a leading workforce management solutions provider and multi-year winner of the Canada’s Best Managed Companies program. We are proudly Canadian and committed to developing world-class products and providing a progressive workplace culture whereDoing Right by Peopleis our purpose.

With clients of all sizes and more than 600 employees, we currently have an exciting opportunity on our Infrastructure team for the right candidate.Because when it comes to great people, there’s always room for one more.

DOING RIGHT BY PEOPLE – IT’S WHAT WE DO

Reporting to the Manager, Infrastructure, the Infrastructure Analyst is responsible for planning, designing, implementing, and supporting enterprise infrastructure across Payworks’ campus and data centres. This role specializes in diagnosing and resolving complex system and network issues while ensuring performance, reliability, and scalability across hybrid and cloud environments. You will monitor infrastructure, collaborate with IT and Security teams, and implement solutions that support business continuity, security compliance, and long-term technology strategy.

WHY YOU SHOULD CHOOSE PAYWORKS

• Comprehensive employer paid benefits, including a Health Spending Account, for you and your family and excellent pension plan with employer contributions.

• Plenty of professional development opportunities.

• Community-minded culture – Receive two paid days per year to volunteer and lots of opportunity to “Pay it Forward”.

• Time and flexibility to meet your needs – Hybrid work model with flexible work options, plus 3 weeks vacation to start, flex time and parental leave benefits.

• Cool perks – Annual Lifestyle Spending Account, fun office environment and events, and more!

CONFIGURE, ANALYZE & OPTIMIZE – IT’S WHAT YOU’LL DO

+Design and evolve infrastructure- Plan and implement hybrid cloud and virtualization environments, including cloud-native services, to support strategic initiatives and scalability.

+Monitor and maintain systems- Oversee servers, storage, networks, and firewalls; perform system checks, cloud health assessments, and performance tuning to ensure reliability.

+Configure and administer platforms- Manage servers, operating systems, virtualization platforms (VMware/Hyper-V), and cloud services (Azure/AWS), including patching, updates, and access controls.

+Provide advanced network support- Troubleshoot complex infrastructure issues, manage network devices, and maintain secure, high-performing network environments.

+Strengthen security and compliance- Partner with Information Security to implement controls, support audits, and ensure infrastructure aligns with regulatory and security standards.

+Enable backup and recovery- Implement and maintain backup solutions, test disaster recovery plans, and ensure data integrity and business continuity.

+Drive automation and efficiency- Develop automation using Infrastructure as Code tools (e.g., Terraform, Ansible, PowerShell) and support DevOps practices and CI/CD pipelines.

+Collaborate and innovate- Work closely with internal teams and vendors to implement solutions, evaluate new technologies, and support long-term infrastructure direction.

+Document and support operations- Maintain detailed documentation, asset inventories, and provide technical support and escalation for infrastructure-related issues.

WHAT YOU’LL NEED TO SUCCEED

• Diploma or degree in Computer Science, Telecommunications, or a related field (or equivalent experience).

• Senior-level experience with VMware vSphere (ESXi/vCenter) and virtualization environments.

• 3+ years of hands-on experience with public cloud platforms (Azure, AWS, and/or Google Cloud).

• Experience with Storage Area Networks (SAN), Windows Server, Linux, Active Directory, IIS, and SQL Server.

• Experience with infrastructure automation, including CI/CD pipelines and Infrastructure as Code tools (e.g., Terraform, Ansible, PowerShell).

• Strong understanding of networking, firewalls, and enterprise infrastructure troubleshooting.

• Experience with backup and disaster recovery solutions; business continuity experience is an asset.

• Familiarity with containerization (Docker/Kubernetes) and multi-cloud environments is an asset.

• Strong problem-solving, time management, and collaboration skills, with a high level of ownership and accountability.

We are proud to support a Flexible Work Plan that recognizes the diverse needs and lifestyles of our people. The Infrastructure Analyst has the option to work fully from the Payworks head office in Winnipeg or on a hybrid work model, working in the office at least three (3) days a week. This role may require participation in an on-call rotation for after-hours support, including evenings, weekends, and holidays, as needed.

Payworks is committed to providing an inclusive, accessible environment, and collaborating with employees, clients and guests to identify and effectively remove barriers, in a manner that respects the principles of independence, dignity, integration, reasonable accommodation and equal opportunity. Payworks welcomes and encourages applications from all persons. Individuals applying for employment with Payworks may request accommodations at all stages of recruitment and employment from Human Resources.

Employees at Payworks’ come from different backgrounds, and we celebrate those differences. We are looking for the best candidate for this opportunity, but do not expect applicants to meet every qualification in order to be considered.

Payworks does not use artificial intelligence (AI) technologies in the screening, assessment, or selection of applicants at any stage of the hiring process.

This posting is for an existing vacancy within our team.