We Bring Food to Your Family’s Table

The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers. The Erb Group specializes on the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer and continue to be a safety industry leader.

Shift: Friday-Tuesday, 10:00am-6:30pm

SUMMARY:
Coordinate loads, drivers, deliveries, and pick-ups in the Winnipeg service area. Be familiar with all of the traffic and dispatch functions within the Winnipeg Terminal.

PRIMARY RESPONSIBILITIES:

• Have full knowledge of Erb Transport’s computer dispatch systems. Ensure moves are completed accurately and up to date throughout shift.
• Responsible for knowledge of delivery schedules throughout Manitoba and Northwest Ontario and Saskatchewan as it pertains to the Winnipeg Terminal.
• Ensure pick-ups are covered throughout Winnipeg. Coordinate pick-ups with other Erb dispatchers.
• Dispatch drivers efficiently, taking hours of service and power unit limitations into account.
• Plan load coverage and dispatch moves throughout shift for effective cost measures (I.e. Direct deliveries, elimination of cross-docking, load direct to terminals, etc.)
• Interface with Linehaul and Dock personnel as to equipment, load requirements, prioritization of moves, and customer obligations. Set priorities with incoming and outgoing loads in dispatch system.
• Answer incoming calls from drivers and customers.
• Assist in solving delivery problems. Provide quality customer service at all times.
• Provide continuous communication to all dispatch/traffic personnel in order to move freight quickly and economically.
• Cover all operational and administrative functions within local operations.
• Keep records on trailer locations, including continually updating trailer movements in computer.
• Assist terminal personnel with any operational inquiries.
• Assist on dock loading and unloading of trailers as needed using material handling equipment (Forklift and Walkie)
• Communicate with management regarding any major customer, equipment, and/or staff issues.
• All other duties as required.

REQUIREMENTS/QUALIFICATIONS:

• Excellent organizational and planning abilities.
• Computer dispatch experience is required.
• Strong communication skills are required in order to provide quality customer service.
• Ability to delegate work to drivers while following company policies and protocol.
• Trailer loading and unloading experience using material handling equipment
• Teamwork, flexibility, and a positive attitude are crucial.

WORKING CONDITIONS:

• Employee will cover a variety of operational positions, including dispatch and administrative functions and dock support (loading and unloading)
• Salaried position based on 45.0 hours per week.
• Shift schedule – Friday, Saturday, Sunday, Monday and Tuesday
• Shift primarily begins mid morning, with later start times as coverage is required (I.e. vacation, sickness, holidays, etc.)

Your Cool Work Perks

Benefits available from day 1

We’re motivated by doing business with good people and hiring them too.

• Company paid health insurance plans (health, prescription, dental and vision)
• Company paid group life insurance
• Long-term disability insurance
• Employee & Family Assistance Program (EFAP)
• Enjoy $1600 in massage therapy benefits
• TFSA and RRSP savings plans with company match contributions (available after 3 months)
• Profit-sharing opportunity
• Referral bonus program
• Safety shoe voucher
• Uniform and annual tool allowance for apprentice and mechanic technicians
• Corporate discounts with Josslin Insurance and Goodlife Fitness
• Educational assistance up to 50%, with specific training required by The Erb Group paid in full
• Career advancement opportunities
• Community and philanthropy opportunities
• Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)

How To Make Your Next Cool Move – Apply online today!

Having trouble completing the application? Contact us 1-800-461-5299 or Recruiting@erbgroup.com

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet almost every qualification. At The Erb Group, we’re committed to continually improving our approach to building a diverse, inclusive, and value driven workplace. If you’re excited about this role but your past experiences don’t align perfectly with our job description, we encourage you to apply regardless. You could just be the right candidate for this role or others!

The Erb Group is an equal opportunity employer and is committed to providing an inclusive and barrier-free work environment, including all stages of the hiring process. If you require accommodation, please contact recruiting@erbgroup.com or call 1-800-461-5299. All information received in relation to accommodation will be kept confidential.

We thank all those who apply. Only those selected for further consideration will be contacted.

#ERBNON