Guest Service Agent Jobs in Winnipeg, Manitoba, Canada
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Winnipeg, Manitoba, Canada
Guest Service Agent - Part time
About the role
The major responsibility in this position is to operate at the front desk while providing a variety of hotel services for guests, therefore a significant portion of the workday is spent speaking, listening, moving about while standing.
The vast majority of time is spent interacting with guests of the hotel, typically while standing up. This person also types or uses a keyboard to coordinate hotel services for the guests.
This position utilizes problem solving and reasoning abilities often.
Reading and writing abilities are utilized often in compiling guest registration information or accounts and completing cashier reports.
Mathematical abilities, including basic math, are utilized when handling departmental monies, guest accounts or the cashier bank.
Ability to travel regularly/operate own vehicle.
Organizational Structure:
- Reports to: Front Office Manager and General Manager
- Job title also known as: Front Office Agent, Front Desk Agent
PLEASE NOTE: This Job Description is neither definite nor restrictive and may be modified or added to in the future to meet changing needs.
Not the right fit? Search for Guest Service Agent jobs in Swift Current, Saskatchewan, Canada
About InnVest Hotels
Passion Drives Performance. InnVest Hotels “InnVest” succeeds because our people love what they do. Our entire team shares a deep-rooted passion for the world of hospitality and travel that extends far beyond the walls of our offices.
Our company culture is built on collaboration. A nimble team where everyone has a voice and an opportunity to pursue their passions. Our skillsets are as diverse as our portfolio, but we all have a singular focus: partnership delivers the best results. We embrace an entrepreneurial approach to decision making, respect for others, a strong sense of integrity and the curiosity and courage to challenge the status quo.
With 81 hotels in our portfolio, representing 14 internationally recognized hotel brands, InnVest is the largest owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels, making InnVest the largest operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, British Columbia to Corner Brook, Newfoundland. From roadside inns to luxury urban properties, we are also experientially diverse.
At InnVest, our mission is simple – to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.