Why is this role important Our Personal Shoppers do just that! They fulfill customer e-commerce orders with efficiency, accuracy, and attention to detail to ensure a personalized shopping experience. What you’ll do Provide great customer service by assisting with general questions, maintaining a positive environment Shop for customers by accurately filling their orders with quality products Scan products and process customer transactions accurately using debit, credit, cash and gift cards Contact customers to ensure order accuracy or to inquire about product substitutions Who you are A team player with an attention for detail Driven and able to work independently in a fast-paced environment Resourceful and courteous when resolving customer questions Motivated to learn new things Experience you bring Good news! No previous experience is required. We provide you with training to set you up for success! What you bring Flexibility to work a variety of hours which may include days, evenings, nights, and weekends Able to move up to 50lbs and in constant mobility for an entire shift How You’ll Succeed: At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today. We are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation. NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates. Hiring Range / Échelle salariale à l’embauche : $17.60 - $27.13 / 17,60$ - 27,13$ (per hour / de l’heure) This is a unionized position and pay rates for this position are set out in the applicable collective bargaining agreement. The range stated is the starting range for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / Il s’agit d’un poste syndiqué et les taux de rémunération pour ce poste sont définis dans la convention collective applicable. L’échelle indiquée correspond à l’échelle de départ pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste. #EN #FS #FRETAIL #ON Please be advised that recruitment fraud has affected a number of Canadian companies. In such schemes, individuals posing as legitimate recruiters may request personal information and payment from those seeking employment. Loblaw Companies Limited, its subsidiaries, and recruiting agencies will never ask for payment at any stage in the recruitment process. To avoid falling victim to recruitment fraud: Do not to respond to unsolicited offers from people you are unfamiliar with Do not disclose personal or financial details via text messages Check any documents for poor grammar and spelling as this is often a warning sign of fraud Beware of employers or agents using webmail email addresses such as @Yahoo or @Hotmail Hover over email addresses to check the sender’s details If you are asked for payment of any kind from a recruiter, contact your local police department as this is very likely to be fraud If you believe you may be the victim of recruitment fraud, please contact us at customer@loblaw.ca and report any issues to the Canadian Anti-Fraud Centre.