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Product Owner - Supply Chain
Product Owner - Supply Chain
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Product Owner - Supply Chain
Top Benefits
About the role
Product Owner – Supply Chain
Factors Group of Nutritional Companies Inc. is a leading manufacturer of nutritional supplements and other health-building products. We are dedicated to enhancing the wellbeing of our customers through research, development, and delivery of effective nutritional products. It is our mission to contribute to the lives of our customers, employees, suppliers, and the communities we serve in a cooperative and sustainable manner.
The Application Services Product Owner is accountable for the lifecycle, value delivery, and continuous improvement of assigned enterprise applications within the Business Solutions portfolio. The role drives prioritization and scope decisions for assigned applications, working within governance frameworks and escalation paths defined by the Manager, Application Services. This role owns the application roadmap, balancing business demand, system stability, compliance requirements, and delivery capacity to ensure applications remain reliable, compliant, and aligned with business objectives.
Serving as the primary business-facing owner for their applications, the Product Owner works closely with business stakeholders, Application Services Analysts, developers, vendors, and the Manager, Application Services. The role focuses on operational product management: maintaining roadmaps, prioritizing enhancement backlogs, guiding changes from concept through adoption, and measuring outcomes.
This is a hands-on role that requires sound judgment, comfort making trade-offs, and the confidence to set clear priorities. Success is measured not by volume of change delivered, but by outcomes, stability, adoption, and sustained business value.
Permanent Full-Time (40 hours)
Monday to Friday 8:00 am – 4:30 pm (flexible);
Hybrid in the office in Coquitlam
$ 75,000 - $90,000 per year
In this role, you will:
- Lead and maintain the lifecycle, backlog, and roadmap delivery for assigned enterprise applications, ensuring alignment with business objectives, system stability, and compliance requirements.
- Evaluate and prioritize enhancement opportunities and improvements based on value, risk, operational impact, and available capacity.
- Provide product leadership to delivery and support teams by clarifying intent, outcomes, and priorities, and making timely scope and sequencing decisions.
- Ensure solutions are designed and delivered with operational readiness, supportability, and long-term sustainability in mind.
- Act as the primary business-facing owner for assigned applications, maintaining strong partnerships with stakeholders and setting clear expectations.
- Liaise with external vendors, aligning vendor capabilities and roadmaps with business needs.
- Drive continuous improvement using operational data, incident trends, and user feedback to reduce friction, improve reliability, and increase user satisfaction.
You have:
- Minimum of 3-5 years of experience in product ownership, product management, business analysis, or related application lifecycle roles, with demonstrated experience owning and improving enterprise applications in production.
- Experience in manufacturing or other regulated environments (e.g., cGMP) is a strong asset.
- Strong understanding of software delivery and operational support practices (e.g., Agile methods, SDLC, incident and change management).
- Familiarity with enterprise systems (ERP, WMS, CRM, LIMS, etc.) and lifecycle management tools (e.g., Azure DevOps, ITMS, etc.).
- Ability to use data (e.g., SQL queries, reports, metrics) to support analysis and decision-making.
- Able to make tough trade-offs and influence stakeholders without direct authority, prioritizing long-term stability and compliance over short-term demands while building consensus through clarity and trust.
- Clear, structured communicator who builds strong cross-functional partnerships, translates effectively between business and technical audiences, and aligns diverse stakeholders toward shared outcomes.
You get:
- Great healthcare benefits (including health and personal spending accounts)
- Company provided RRSP
- Vacation and wellness days - 5 weeks in total
- Employee appreciation events and wellness sessions
- $300 per year to spend on company products plus discounts on our products
- Free onsite parking and bus pass reimbursement
- Discounts on local and sustainable companies
- Tuition reimbursement
This position is open to all qualified applicants who are legally entitled to work in the country in which this job is located. Only electronic applications can be accepted. This position will close when a competitive candidate pool has been identified. We thank you all for your applications and a member of our team will contact you soon. All the best!
All Internal applicants will be given priority for consideration for the first five business days that this position is posted. After that five days, Internal applicants will be considered along with all other applicants; however, are guaranteed at minimum a call from the Talent Acquisition team.
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About Natural Factors
As a leading manufacturer of natural health formulas, Factors invests in people, science, and technology to facilitate the delivery of supplements which marry the wisdom of ancient herbal physicians and the science of modern clinical research to enhance the health of consumers worldwide.
Factors is a Canadian family-owned business with head office in British Columbia, operating for more than 50 years. From organic herbal farming in the Okanagan to state-of-the-art manufacturing operations in both British Columbia and Washington State (USA), we ensure reliable standards with extensive quality control testing in our laboratories that are among the finest in North America.
Our Mission statement: To enhance the wellbeing of our customers – through research, development, and delivery of effective nutritional supplements and other health-building products, and to contribute to the lives of our business partners including customers, employees, suppliers and the communities we serve in a cooperative a sustainable manner.
Many thrilling and innovative things are taking place at Factors such as new facilities, new equipment, new processes, and new members joining our team. Last year, we launched a new Core Values Rewards program for staff demonstrating our seven key Core Values: Hard Work/Balanced Life, Innovation & Imagination, Sustainability, Industry leading Quality & Service, Continuous Improvement, Integrity in Leadership, and Passion.
We are proud to have a core group of loyal long term staff as well as dynamic new hires joining our team. We are continuously working with employees to jointly create the type of environment that contributes to the employee experience being both positive and fulfilling.
Factors employees feel responsible for the products we produce and sell. We know we are helping people create better health and we take pride in our socially responsible and environmentally sustainable production practices.