Job Number:

J0326-0502

Job Title:

I.S. Service Desk Specialist

Job Type:

Auxiliary

Date Posted:

March 12, 2026

Closing Date:

March 22, 2026

Job Category:

Information Technology

Branch/Location Office:

City Hall

City:

Port Moody

Province / State:

British Columbia

Salary Range:

$38.42 - $41.35/Hour

The City of Port Moody has an opportunity for an I.S. Service Desk Specialist who takes initiative and is an excellent team player to join our team on a temporary basis. This position reports to the I.S. Infrastructure Supervisor and will respond to day-to-day service desk requests, providing support and technical assistance to staff.

This position will:

• Respond to service desk requests, providing hardware, software and networking support
• Allocate new hardware, software and infrastructure components
• Create user accounts and maintain security groups
• Acquire, review and change existing hardware and software configurations
• Develop efficient procedures to manage repetitive tasks
• Create and update technical and end user documentation
• Assist with data backups
• Deploy and program telephony handsets
• Troubleshoot multifunction printers
• Maintain and deploy mobile devices

Qualifications:

• Two year technology diploma with a focus on networking technology and computing infrastructure
• Minimum 2 -3 years of related experience working with computer systems in a service desk role
• Knowledge of IP networking, IP telephony, Active Directory, Windows Server, Windows desktops and peripherals
• Demonstrated familiarity with current technological developments and trends
• Valid Class 5 Driver's License

Please note that employment with the City of Port Moody is subject to the receipt of a satisfactory police records check and also a satisfactory drivers' abstract.