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Temporary Supervisor - Customer Experience #365
Temporary Supervisor - Customer Experience #365
Opérateur(trice) en traitement thermique – Aéronautique #484
Opérateur(trice) en traitement thermique – Aéronautique #484
Spécialiste en expérience client – clavardage #262
Spécialiste en expérience client – clavardage #262
Coordonnateur (trice) de maintenance aéronautique
Coordonnateur (trice) de maintenance aéronautique
Assembleurs électriques
Assembleurs électriques
Machiniste « CNC » #1356
Machiniste « CNC » #1356
Aide - Machiniste « CNC » #1385
Aide - Machiniste « CNC » #1385
Spécialiste, Exploitation des services d’information aéronautique
Spécialiste, Exploitation des services d’information aéronautique
Agent Méthodes
Agent Méthodes
Commandant de bord, Falcon 2000 Easy
Commandant de bord, Falcon 2000 Easy
Commandant de bord, Falcon 2000 Easy
Commandant de bord, Falcon 2000 Easy
Stagiaire, Aéronautique - Acoustique et Vibrations (été 2026)
Stagiaire, Aéronautique - Acoustique et Vibrations (été 2026)
Commandant de bord, Challenger 650
Commandant de bord, Challenger 650
Premier Officier, Challenger 650
Premier Officier, Challenger 650
Programmeur – Automatisation de la métrologie en aéronautique/ Programmer – Aerospace Metrology Automation
Programmeur – Automatisation de la métrologie en aéronautique/ Programmer – Aerospace Metrology Automation
Commandant de bord référent, Challenger 3500
Commandant de bord référent, Challenger 3500
Agent(e) de bord
Agent(e) de bord
Représentante du service à la clientèle
Représentante du service à la clientèle
Représentante du service à la clientèle
Représentante du service à la clientèle
Chef de secteur (Auxiliaire), Sûreté YUL (Patrouilleur) (11800)
Chef de secteur (Auxiliaire), Sûreté YUL (Patrouilleur) (11800)
Temporary Supervisor - Customer Experience #365
Top Benefits
About the role
Do you have strong customer service and personnel management skills? Our team at Aéroport de Montréal is ready to welcome you and help your career take off. You'll have the opportunity to work with a team of passionate people who take the satisfaction of millions of travellers to heart every year! #YUL
Duties and Responsibilities:
- Welcoming, guiding, and informing YUL passengers.
- Managing a team of more than 10 ambassadors.
- Organizing daily operations.
- Ensure the quality and excellence of service provided.
- Continuously train and coach ambassadors to enhance the customer experience.
- Solving problems and supporting the airport team.
- Approving schedule changes.
- Briefing and assisting management in weekly meetings.
- Conducting ambassador performance assessments.
- Maintaining constant verbal and written communication with the entire team and management.
- Performing various administrative tasks (absence tracking, shift report monitoring, employee record maintenance, procedure updates, time sheets, etc.).
- Adjusting the schedule as needed.
- Contributing to project development.
- Answering phone calls on supervisor line.
- Performing any other related tasks.
If you’re ready to take on new challenges, we want to meet you!
Benefits of This Position:
- Full-time, 4-day work schedule.
- Stimulating airport work environment.
- Accessible by public transport from Montreal with the747 shuttle, available 24/7.
- Group insurance after three months for positions working four days a week or more.
- Uniform allowance after three months.
Requirements:
- At least two years’ team management experience (performance, motivation, coaching, logistics, work organization, etc.).
- Excellent interpersonal communication skills.
- Available to work day and evening shifts from Sunday to Saturday.
- Fully bilingual (French and English) to effectively communicate with clients 50% of the time.
Desired Profile:
- Demonstrate strong leadership skills and the ability to motivate your team.
- Be a team player, leveraging your team’s strengths.
- Be empathetic, welcoming, and cheerful.
- Maintain a positive attitude when resolving issues.
- Present a professional and well-groomed appearance.
- Be proactive in customer service and teamwork.
Salary: $28 per hour. Schedule: Day and evening shifts, 37.5 hours per week, 4 days a week, work hours between 4 a.m. and 10 p.m. schedule on rotation every 2 months. Status: Temporary.
Interested in this position? Email your application to Jonathan Vigilant, mentioning why you are the ideal candidate, at jvigilant@bedardressources.com.
Not the right fit? Search for Temporary Supervisor jobs in Dorval, Montréal, Qc.
About Bédard Ressources Humaines
Bédard RH est une agence de placement et de recrutement qui aide les candidats à valoriser leur candidature et à atteindre leurs objectifs de carrière. Avec plus de 25 ans d'expérience, l'entreprise se spécialise dans le recrutement temporaire, permanent et international, tout en offrant des services de ressources humaines et d'impartition adaptés aux besoins des entreprises.