About The Company

BRP is a global leader in the design, manufacturing, and distribution of recreational vehicles and boats, dedicated to creating innovative and exciting ways for people to move across snow, water, asphalt, dirt, and even in the air. Headquartered in Valcourt, Quebec, Canada, BRP embodies a culture of ingenuity, customer-centricity, and continuous innovation. With manufacturing facilities located across Canada, the United States, Mexico, Finland, Australia, and Austria, BRP employs approximately 17,000 passionate employees worldwide. The company's mission is to deliver exceptional experiences to its customers through cutting-edge products and solutions, fostering a dynamic environment that values creativity, collaboration, and diversity.

About The Role

We are seeking a Business Systems Analyst to join our International Programs and Salesforce Center of Excellence team. In this pivotal role, you will be instrumental in optimizing and integrating digital solutions within BRP's Salesforce ecosystem, supporting ongoing improvement projects and the SAP S4 International deployment program. Your primary responsibility will be to define reliable, high-performance, and scalable technical solutions, troubleshoot complex issues, and recommend enhancements to the core warranty management system. You will collaborate closely with cross-functional teams, including project managers, architects, and subject matter experts, to ensure seamless integration and functionality of BRP’s warranty platform within the broader ecosystem. Your expertise will help ensure the effective operation of our systems, improve data integrity, and enhance user experience across multiple platforms.

Qualifications

The ideal candidate will possess 5 to 10 years of experience in a similar role, preferably within a Salesforce environment. Candidates should have substantial experience in drafting functional specifications and integrating complex solutions. Hands-on expertise in diagnosing Salesforce integration issues, analyzing data flows between Salesforce and external systems, and resolving data-related problems using tools such as Salesforce debug logs, SOQL, API logs, and monitoring tools like Dynatrace is essential. A strong understanding of data models, error management, and integration patterns is required. Additionally, candidates should demonstrate the ability to take initiative, anticipate questions, and quickly identify solutions. Proficiency in English communication, both written and verbal, is necessary to liaise effectively with internal and external stakeholders, including those outside Quebec or unilingual English speakers. Knowledge of the Twod Salesforce warranty module and SAP S4 is considered an asset.

Responsibilities

Support business teams by resolving issues encountered during testing or maintenance/support phases, leveraging your in-depth understanding of the integrations between the Warranty platform, Salesforce ecosystem, and SAP S4. Ensure the proper integration of the Warranty solution into BRP’s ecosystem, including Salesforce and SAP S4 platforms, by drafting detailed functional specifications and providing rigorous oversight throughout project development and documentation processes. Collaborate with cross-functional teams such as project managers, team leads, architects, and subject matter experts to assess project effort, implement improvements, and resolve system issues efficiently. Proactively identify gaps in system processes and data flows, proposing effective solutions to enhance system performance and reliability. Diagnose and troubleshoot integration issues, utilizing debugging tools and logs, and implement corrective actions to maintain system integrity. Participate in testing, validation, and deployment activities, ensuring that solutions meet business requirements and technical standards. Maintain comprehensive documentation of system configurations, processes, and troubleshooting procedures to facilitate ongoing support and knowledge sharing.

Benefits

At BRP, we believe in supporting our employees both professionally and personally. Our comprehensive benefits package includes a competitive annual bonus based on the company's financial results, generous paid time off, and a robust pension plan. We also offer collective savings opportunities and industry-leading healthcare coverage fully paid by BRP. To enhance work-life balance, employees enjoy flexible work schedules, summer work arrangements that vary by department and location, and a holiday season shutdown. We invest in our employees’ growth through access to educational resources and provide perks such as discounts on BRP products, fostering a motivated and engaged workforce.

Equal Opportunity

BRP is committed to fostering an inclusive and diverse workplace where every individual feels valued and empowered. We believe that diversity of backgrounds, perspectives, and experiences fuels innovation and drives our success. We are dedicated to creating an environment where all employees have equal opportunities to grow, succeed, and contribute meaningfully. BRP does not discriminate based on race, gender, age, religion, disability, or any other characteristic protected by law. We invite candidates from all backgrounds to join our team and help shape the future of recreational mobility.