Sryde Digital Marketing is a growing website creation + digital marketing agency rooted in the Niagara region of Ontario, Canada. With a small, dedicated team of 5 full time staff members, we host and maintain over 350 WordPress websites and provide digital marketing/lead generation services for clients needing a professional web presence.

Who we're looking for in a nutshell: We are seeking a passionate and experienced graphic designer who also has significant experience as a WordPress developer. Although you will be our sole senior designer and at times there can be significant amounts of design work, the majority of your time may often be spent on website builds and fulfilling helpdesk support requests for website changes. Also, you'll need to be able to work fast and be versatile: even in the midst of working on larger projects, you'll need to be able to shift from one discipline/task/client to another fairly seamlessly and willingly day to day based on client needs and management priorities. You'll also need to be comfortable and well-versed in communicating directly with clients via phone and email on a regular basis.

This is a full-time, permanent, work-from-home, salaried position requiring 5 work days per week. We offer a full benefits package and the opportunity for growth in the future.

DUTIES AND RESPONSIBILITES:

• Website, Graphic and UI/UX Design — Lead the creative/user interface/user experience design processes for client websites, graphics, and other digital assets. Collaborate with clients to understand their requirements and objectives. Create wireframes, mockups, and prototypes to communicate design and UI/UX ideas. Design visually appealing and user-friendly websites and graphics. Evaluate and monitor websites and assets built by other developers to ensure aesthetic and UI/UX appeal, and instruct/supervise changes accordingly. Perform photo editing when required. Design print assets such as banners, logos, brochures, business cards and other materials. -** Front-End WordPress Development** — Build, structure and manage WordPress website user interfaces using HTML, CSS and JavaScript to create and maintain visually appealing and user-friendly websites. Translate design mockups into responsive WordPress themes. Use CSS and JavaScript to add motion, effects and "life" to website implementations. Ensure responsivity and optimal performance of websites across various devices and browsers. Add content to websites as necessary including text, images and videos. Implement page sections and elements while adhering to SEO best practices and accessibility standards. Work with our server provider's support team to troubleshoot and correct server issues. Perform routine maintenance using provided tools including running backups, upgrading plug-ins, scanning for malware, and other tasks.
• **Back-End WordPress Development **— Utilize PHP and MySQL to develop scalable and secure back-end functionalities and database-driven solutions for WordPress websites. Integrate third-party APIs and programmatic web services as needed. Build custom WordPress modules, plug-ins and themes, and customize commercial WordPress plug-ins and themes as needed.
• Project Management & Customer Support — For assigned larger projects: Manage the process of website creation from initial concept and communication to completion and website launch; assign work to and follow up with other team members involved in the project; write content for client websites as needed with help of online tools; use our project management tool to record tasks, track time spent on projects and ensure budgets are not exceeded and due dates are adhered to. For our customer helpdesk requests: Communicate directly with clients for support requests through email, phone, and video communication; troubleshoot requested issues for clients accordingly; provide time estimates for requested client work.
• Other Duties — Stay abreast of new developments in web design/graphic design/UI/UX trends and practices. Engage in our team meetings to provide updates on work and communicate issues and ideas. Use our company systems to keep track of time spent on projects, record tasks, communicate with other team members, and more. Collaborate with other team members to share knowledge and best practices. Assist the President in select client sales meetings and with proposals as requested. Perform other duties as assigned by the President or Manager of Projects & Operations.

REQUIRED TECHNICAL SKILLS AND COMPETENCIES:

• Minimum 6 years experience as an intermediate-level (or higher) web/graphic designer, preferably in an agency setting
• Thorough understanding and experience with UI/UX theory, strategies, research, trends, and implementations relating to website design and creation
• Experience with overseeing and implementing the entire design process for website, graphic, and other asset creation from start to finish with little to no supervision
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, XD, InDesign) and Figma
• Strong understanding of design principles, typography, and colour theory
• Experience designing non-web based assets such as professional logos, business cards, banners and brochures printed items.
• Minimum 6 years experience as a front-end developer in the the WordPress environment
• Minimum 3 years experience as a back-end developer in the the WordPress environment
• Strong proficiency in HTML, CSS, JavaScript and jQuery for purposes of design and UI/UX implementations
• Very good technical problem-solving and debugging skills
• Ability to customize/work with both commercially purchased and custom-built WordPress themes
• Solid understanding of responsive design principles and mobile development
• Experience using debugging tools such as Firefox Developer Tools and Chrome Inspector, and familiarity with version control tools such as Git
• Thorough understanding of on-page SEO tactics/strategies and how to implement them
• Solid understanding of accessibility standards and how to implement them
• Familiarity with server technologies and DNS records
• Experience using cPanel and WHM

OTHER REQUIRED SKILLS & COMPETENCIES:

• Excellent communication skills, both verbal and written, and an excellent command of the English language
• Ability to work independently with limited assistance and supervision
• Display of integrity and a positive attitude at all times
• Diligence and a keen attention to detail
• A willingness to shift from task to task with short notice and/or when priorities change

EDUCATION: Bachelor's degree or college diploma in Graphic Design, New Media, Computer Science, Web Development, or related field, or equivalent work experience

OTHER VALUED SKILLS: As a small business, we value versatile team members who have broad skillsets and are willing to contribute in areas beyond their standard duties. Therefore, although not required, some preference may be given to candidates with any of the following skills:

• Ability to interpret Google Analytics data and improve websites based on that data
• Advanced understanding of SEO strategies and implementation tactics
• Copywriting skills for websites
• Other digital marketing/lead generation knowledge or skills (pay-per-click ads, social media, email marketing)

JOB SETTING: We are a remote company by design and work from our homes, however all of our team members reside in and around the Niagara/Hamilton regions of Ontario. We are only asking for you to apply if you reside in or around the Niagara, Hamilton/Halton, or GTA areas, as occasional in-person meetings with clients or staff may be required, and in-person social gatherings are important to our culture and team spirit. You will be required to provide your own hardware (computer, phone) and internet connection. All software and online system/tools/apps will be provided by the company.

WORKING DAYS AND HOURS: This is a full time, permanent, salaried position consisting of 40 hours per week. Your regular working days/hours will be Monday to Friday during business hours, but some rare exceptions to this can occur (for instance, when clients require that a meeting be outside of office hours, or if a major technical issue happens after hours).

COMPENSATION: The salary range for this position is $65,000 to $75,000. The amount offered will be based on your skillset and experience. You will also receive a comprehensive benefit package fully paid for by the company.