###Overview

Castle Mountain Resort is seeking an experienced and visionary General Manager to lead all aspects of resort operations, financial performance, guest experience, and long‑term strategic development. This role is responsible for ensuring the resort operates safely, efficiently, and profitably while guiding its evolution into a thriving four‑season destination. The General Manager serves as the primary representative of the resort to employees, guests, owners, government partners, and the broader community. Come work with us in the beautiful South Canadian Rocky Mountains!

What We Offer You

Competitive salary commensurate with experience

Extended health and dental benefits after three months of continuous employment

Full mountain season pass

Free seasons passes for spouse and dependents

Employee discounts across the resort

###Responsibilities

Strategic Leadership

Develop and execute the resort’s long‑term strategic plan under the direction of the Board of Directors

Lead the transition to four‑season operations

Identify growth opportunities, partnerships, and emerging market trends

Communicate vision and direction to employees, stakeholders, and community partners

Operational Oversight

Oversee all mountain and base‑area departments

Ensure safe, efficient, guest‑ready daily operations

Maintain top‑to‑bottom terrain reliability and operational continuity

Lead operational decision‑making during weather events and peak periods

Financial Management

Develop and manage annual budgets, forecasts, and financial plans

Ensure financial sustainability through revenue optimization and cost control

Oversee capital planning, procurement, and asset management

Ensure appropriate capital structure and fundraising to support ongoing capital requirements

Monitor KPIs and drive continuous improvement

People Leadership

Build and lead a high‑performing leadership team

Foster a culture of collaboration, accountability, and respect

Oversee recruitment, retention, training, and succession planning

Support employee engagement, development, and organizational health

Guest Experience

Ensure exceptional service standards across all departments

Oversee guest feedback systems and service recovery processes

Protect and enhance the resort’s brand and reputation

Safety & Compliance

Ensure compliance with OH&S, lift codes, and all regulatory requirements

Oversee emergency response planning and incident management

Champion a safety‑first culture for employees and guests

Community & Stakeholder Relations

Represent the resort with government agencies, tourism boards, Indigenous communities, and local partners

Advocate for regional infrastructure and development initiatives

Build strong community relationships and partnerships

Capital Projects & Infrastructure

Lead planning and execution of major capital projects

Manage contractors, engineering partners, and regulatory approvals

Ensure alignment with long‑term strategic goals

Real Estate Development & Corporate Capitalization

Lead planning, development, and sale of real estate assets to support long‑term financial sustainability

Oversee land‑use strategy, zoning processes, and regulatory approvals

Build partnerships with developers, investors, architects, and government authorities

Ensure real estate initiatives align with the resort’s master plan and four‑season vision

Manage real estate transactions to generate capital for infrastructure, operations, and strategic growth

Integrate real estate development with community needs, environmental considerations, and guest experience goals

###Qualifications



Education & Experience

10+ years of progressive leadership experience in ski, resort, hospitality, or related industries

Demonstrated success leading multi‑department operations

Experience with raising capital, project funding, and long‑range planning

Strong financial management background with full P&L responsibility

Knowledge & Skills

Deep understanding of mountain operations (lifts, snowmaking, grooming, patrol)

Strong business and financial acumen

Excellent communication and stakeholder‑management skills

Proven ability to lead through complexity and change

Strong safety, risk, and regulatory knowledge

Where We Are

Castle Mountain Resort is located at the end of Highway 774, near Pincher Creek, AB. This is a remote work location. More information on our location and our resort can be found at skicastle.ca

###Employment Level

Full-time

###Work Conditions

Ability to work extended hours during peak periods including weekends and holidays

Ability to ski or snowboard (preferred)

Ability to navigate mountain terrain and respond to emergencies

Office‑based work for planning, budgeting, reporting, and stakeholder engagement, balanced with on-mountain management

Travel as required for industry events, stakeholder meetings, government relations, and partner engagement

###Eligibility Statement

Must be legally entitled to work in Canada.

###Equity Statement

Castle Mountain Resort is committed to fair and inclusive hiring practices. We believe in providing equal employment opportunities to all qualified applicants.

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