Rich’s, also known as Rich Products Corporation, is a family-owned food company dedicated to inspiring possibilities. From cakes and icings to pizza, appetizers and specialty toppings, our products are used in homes, restaurants and bakeries around the world. Beyond great food, our customers also gain insights to help them stay competitive, no matter their size. Our portfolio includes creative solutions geared at helping food industry professionals compete in foodservice, retail, in-store bakery, deli, and prepared foods, among others. Working in 100 locations globally, with annual sales exceeding $4 billion, Rich’s is a global leader with a focus on everything that family makes possible. Rich’s®—Infinite Possibilities. One Family.

Purpose Statement The National Account Manager will be a customer obsessed individual focused on maximizing the growth and profitability of our In-Store Bakery business. They will provide product solutions and collaborate on new programs & creative product applications with both new and existing customers.

Key Accountabilities And Outcomes

• Develop, support and manage In Store Bakery national accounts
• Proactively develop key initiatives and targeted value propositions to achieve sales and profit targets
• Enhance current relationships within our existing customer base and develop new customer relationships by managing their expectations and delivering an exceptional level of customer service
• Develop Annual Sales Plan and robust account plans while meeting established sales objectives established by the Director
• Responsible for budgets, planning and sales forecasts, making sure that all aspects of our sales and marketing strategies achieve our expected level of case sales and profit margins
• Prepare effective and professional sales reports and presentations

Knowledge, Skills, And Experience

• Post-secondary education in business, marketing or related field. University degree preferred.
• Minimum 5 years sales experience in the food or CPG industry
• Demonstrated relationship building skills
• Demonstrated financial acumen including understanding of P&L and customer cost drivers a plus
• Demonstrated understanding of the food industry a plus
• Strong communication skills, both written and verbal
• Professional, personable, detail oriented and results driven
• Strong presentation and negotiation skills and ability to influence
• Strong cross-collaboration skills
• Proficient in the Microsoft Office suite, Teams, Salesforce or similar CRM
• Up 20% travel as needed

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In accordance with the Canadian Human Rights Act, Rich Products of Canada Limited, its subsidiaries and affiliates (“Rich’s”) will not discriminate against an applicant or employee on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, age, sex, record of offences, marital status, family status, handicap, sexual orientation or any other legally recognized protected basis under federal, provincial, or local law. The information collected by this application is solely to determine suitability for employment, verify identity, and maintain employment statistics on applicants.

Applicants with disabilities may be entitled to reasonable accommodation under certain provincial or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Rich’s. Please contact Rich’s Human Resources department at hrhelp@rich.com if you need assistance completing this application or to otherwise participate in the application process.