Sussex New Brunswick Jobs in Canada
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Customer Experience Representative (Occasional) - Sussex
Customer Experience Representative (Occasional) - Sussex
HR Manager
HR Manager
Clerk Office-FT
Clerk Office-FT
Fragrance Analyst (AE904538)
Fragrance Analyst (AE904538)
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Clerk Office-FT
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Merchandiser, Device Allowance (Sussex)
Represant(e) de l'experience client (Occasionnel) - Sussex
Represant(e) de l'experience client (Occasionnel) - Sussex
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Cashier - Part time
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(CAN) Claims
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General Merchandise Associate
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(CAN) OMNI Customer Fulfillment Associate
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(CAN) Consumables Associate
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Bilingual Help Desk Analyst
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Surgeon
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Manager, EMP Operations
Privacy & Information Access Coordinator
Privacy & Information Access Coordinator
Occupational Therapist 1
Occupational Therapist 1
Territory Sales Manager
Territory Sales Manager
Administrative Support - Health Services
Administrative Support - Health Services
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Dietician 1
Customer Experience Representative (Occasional) - Sussex
Top Benefits
About the role
Customer Experience Representative (Occasional) Cannabis NB
Cannabis NB is New Brunswick’s trusted retailer for the responsible, safe, and educational delivery of cannabis products across the province.
**Our Goal:**To deliver a world-class customer experience rooted in knowledge, care, and safety.
**Our Mission:**To provide access to quality-assured products while empowering customers through meaningful conversations and accurate information.
**Our Mandate:**To support public education and harm reduction by promoting socially responsible cannabis use across the province.
We are passionate about creating an exceptional customer experience - one built on great conversations, high-quality products, and a knowledgeable team that genuinely cares. If you’re excited about working in a fast-evolving industry and helping shape positive customer interactions every day, we’d love to meet you.
About the Role As a Customer Experience Representative, you’ll be part of a collaborative, customer-focused team. You will:
- Welcome customers and support them in finding products that fit their needs
- Engage in thoughtful, consultative conversations to understand preferences
- Share clear, accurate information about our products
- Promote safe, socially responsible consumption
- Build your expertise through continuous training and learning
You’ll be a great fit for this role if you:
- Are inquisitive and eager to learn, adapting positively as the industry evolves
- Take a customer-focused approach, actively listen, and communicate with confidence
- Enjoy working as part of a supportive, collaborative team
- Are committed to social responsibility and public education
- Are professional, dependable, and flexible withdays, evenings, and weekends
- Are 19 years of age or older
- Are bilingual in both official languages (required)
- Have post-secondary education (asset)
- Bring supervisory experience (asset)
What We Offer
- $21.52 per hour (inclusive of 4% vacation pay and 4% holiday pay)
- Flexible, occasional hours (no minimum guaranteed)
- Employee Assistance Program
- $1000 Health Spending Account after successful completion of a 6-month probationary period
- Opportunities for continuous learning, skill-building, and professional development
How to Apply Please submit your resume and cover letter through our online application system.
https://www.cannabis-nb.com/recruitment
Candidates selected for further consideration will participate in a competency-based selection process and may be required to complete additional assessments.
Cannabis NB is proud to be an equal opportunity employer. We are dedicated to reflecting the diverse communities we serve and strive to maintain an inclusive environment where employees feel safe, respected, and supported.
Not the right fit? Search for Customer Experience Representative jobs in Sussex, NB
About Cannabis NB
Cannabis NB is the only legal retailer of recreational cannabis in the province of New Brunswick. The core focus of Cannabis NB is to offer a safe and quality product for consumers at a competitive price. It serves consumers through 20 stores to offer in person guided retail experience, as well as online delivery and express methods. Cannabis NB offers a diversified portfolio of cannabis products including flower, extracts, concentrates, beverages, and accessories. Our mandate is public education and protection, and all of us at Cannabis NB are committed to delivering on it.
Cannabis NB est le seul détaillant légal de cannabis à usage récréatif dans la province du Nouveau-Brunswick. L'objectif principal de Cannabis NB est d'offrir aux consommateurs un produit sécuritaire et de qualité à un prix concurrentiel. L'entreprise sert les consommateurs par l'entremise de 20 magasins qui proposent une expérience de vente au détail guidée en personne ainsi que des services de livraison de commandes en ligne et des méthodes express. Cannabis NB propose un portefeuille diversifié de produits à base de cannabis, notamment des fleurs, des extraits, des concentrés, des boissons et des accessoires. Notre mandat est l'éducation et la protection du public, et nous tous, à Cannabis NB, sommes engagés à réaliser ce mandat.