The Technology Support Technician is responsible for ensuring that the company's Information Technology infrastructure and processes operate in a manner that provides a high degree of performance, reliability, and security.

Responsibilities may include but are not limited to:

• Sustain a sufficient level of knowledge of operating system and application software to provide excellent support to users
• Meet deadlines for workstation and printer Installations
• Participate in relocating PC equipment to various locations and perform workstation-related setups
• Ensure the security of equipment and supplies
• Provide users with a fast, accurate, and secure method of gaining access to information that they require for working efficiently
• Be an active participant to meetings, providing information and recommendations
• Communicate effrectively with individuals at all levels of the organization
• Carry out other duties as assigned

Skills and Experience:

• Persuing a Computer Science, Engineering, or a related subject diploma or Bachelor's Degree
• Previous experience in technical support, data center, Virtual Infrastructure Management, or related fields an asset
• Must have a valid G2 or G licence and own transportation in order to travel to different Tigercat locations as required

Why work for Tigercat?

We're more than just a company – we're a tight-knit family, who thrives on teamwork and is dedicated to pushing the boundaries of innovation. We believe in fostering a safe, encouraging and collaborative environment where your contributions and talents are valued and supported.

Interested in learning more? Visit our FAQ page or explore what our employees have to say by watching their Tigercat story!

Application Important Information & Requirements:

• Accepting 3rd and 4th year students
• Please note there are no remote or hybrid co-op positions available
• Mandatory cover letter, resume, and current transcript required
• Your own transportation is required for travel to other Tigercat locations.

In order to be considered, you must follow the application requirements.

We thank you for your application!

Tigercat strives to create a respectful, accessible, and inclusive work environment. Upon individual request, hiring processes will be modified to remove barriers to accommodate those with disabilities. Should any applicant require accommodation through the application, interview, or selection processes, please contact Human Resources for assistance. Click here to read more about Tigercat’s Accessibility Plan.