Burgess Animal Hospital is welcoming a full-time, dependable Veterinary Technician Assistant- Client Service Representative to join our amazing network of skilled veterinary professionals. This opportunity includes a range of responsibilities which directly attributes to the efficient and effective daily operation of the hospital. Your primary responsibility is to assist our veterinary staff with various tasks and treatments. The successful candidate will be a believer in the possibilities of high-quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen.

In this position, you will be supporting our Doctors and Technician team by creating a positive, low-stress atmosphere for our clients and patients. Duties will include:

• Assisting the Reception team with client communication via phone, email, and in person.
• Maintaining accurate medical records.
• Preparing surgical suite and surgical patients.
• Performing laboratory work and diagnostic imaging.
• Providing compassionate care to all clients and patients.
• General housekeeping duties; cleanliness of reception area, pet holding areas, and common areas.

What we are looking for:

• A driven teammate with a positive, compassionate, and nurturing attitude.
• Eagerness to continue learning and growing; at Kortright Animal Hospital we strive to become innovative leaders within the Veterinary industry! Setting new benchmarks for patient care, and client and staff experience.
• Exceptional client service skills.
• Ability to remain calm in stressful situations and adapt to changing situations.
• Exceptional interpersonal skills in working with your colleagues and pet parents.
• Strong ability to problem-solve or the ability to ask clarifying questions to help you find solutions.
• Initiative and the ability to work independently as well as in a team.

What we can offer you!

• RRSP Employer 5 % Match Program – saving for your future just got easier!
• A caring culture of Wellness and Appreciation!
• Competitive wages and benefits!
• Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)
• Annual uniform allowance
• Exceptional career development: there is room to grow here!
• Referral Bonus Rewards
• Opportunities to give back to your community through VCA initiatives
• Generous personal pet care discounts
• And extra perks like shopping discounts and cool wellness apps!

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.