Hospitality Catering Tourism Jobs in lethbridge
Create alert for “hospitality catering tourism”
in lethbridge
Guest Services
Guest Services
Kitchen Manager
Kitchen Manager
Tim Horton's Supervisor
Tim Horton's Supervisor
You've reached the end
Try refining your search for more options
About the role
Title
Guest Services
Reports To
Slot Manager
Summary
The Customer Service Agent is required to have a pleasant, polite, energetic, and helpful presence while providing front line service to our casino customers. Individuals who succeed in our Customer Service position are organized, quick and have the ability to multitask.
Core Competencies
- Customer Service
- Teamwork and Cooperation
- Interpersonal Awareness
- Communication
Job Duties
- Greeting guests when they enter the casino
- General coat check duties
- Making announcements over the intercom
- Interacting with guests and respond graciously to inquiries regarding services and features of the casino
- Assisting marketing when required by making gift baskets, promotional items, laminating and cutting
- Responsible for selling Casino merchandise and other items
- Providing information about upcoming casino events
- Other related service duties or responsibilities may be assigned based on business requirements
Requirements
- Able to maintain security clearance
- At least 18 years of age
- Must be available to work days, evenings and weekends
- Fluent in the English language
- Lottery ticket sales experience is considered an asset
- A team player who is willing to learn new skills
- Enjoy working in a fast paced environment with a variety of customers
Work Conditions
- Must be able to stand for 8-hour periods
- Must be able to bend to reach shelves
- Must be able to carry out light cleaning duties
- Must be available to work all shifts including evenings, weekends and holidays
- Must be able to work in a fast-paced working environment
About PURE Canadian Gaming
PURE SERVICE. PURE REWARDS. PURE ENTERTAINMENT.
Our history is strong and our future is bright. We’re PURE Canadian Gaming and we’re proud to be bringing our unique brand of gaming to Albertans. We may have officially started our business in 2013 but our history goes back well over 25 years with the inception of Casino ABS. Heinz Oldach built Casino ABS into one of Alberta’s best gaming companies and we’re pleased to carry his legacy into a new era. And what an era it promises to be. PURE Canadian Gaming offers Albertan’s greater customer service, a higher level of entertainment, Alberta’s best Players Club Rewards program and a strong commitment to the communities in which we live and work. Above all, PURE offers you more fun than you can imagine. We look forward to serving you and to ushering in a new spirit of customer service—one in which we believe is the best in Alberta.
PURE Canadian Gaming operates four high-energy, action-packed Canadian casinos, Casino Calgary, Casino Lethbridge, Casino Yellowhead and Casino Edmonton. These Alberta casinos offer gamblers state-of-the-art slot machines, video lottery terminals, off-track betting, live action tables and limit and no-limit poker. Away from the action the hospitality includes restaurants with an executive chef, delis with fresh and delicious food, a mix of bar venues and live weekend entertainment!