Why BCAA? Feel proud of what you do and help shape the future of BC at a BC Top Employer. We’re driven by purpose – delivering peace of mind to one in three BC households with insurance, roadside assistance, auto repair, Evo Car Share and Evolve E-Bike Share. With a long history of keeping roads safe and giving back in ways that build stronger communities, we offer a wide variety of meaningful, rewarding careers that move BC forward.

We are currently hiring a Senior QA Automation Engineer based in our Head Office in Burnaby.

Please note that this is a hybrid role based out of our Burnaby, BC office. Applicants who are not located within commuting distance of our Head Office or are not looking to relocate to the Greater Vancouver/Lower Mainland/Fraser Valley region will not be considered. As a Senior QA Automation Engineer at BCAA, you will be responsible for ensuring the delivery of exceptional software quality through test automation and QA best practices. You will work closely with cross-functional teams to understand business requirements and develop test strategies, test plans, and automated test scripts that ensure robust functional, regression, performance, and load testing. Your expertise in test automation frameworks will be critical in expanding automated test coverage for complex systems while enhancing the overall user experience from both agent and customer perspectives.

You will also mentor junior team members, collaborate with external vendors, and troubleshoot testing environment issues. This role is ideal for someone passionate about test automation and committed to driving continuous improvement in QA processes and tools.

Who you are:

• You are skilled in designing, developing, and maintaining scalable automated test frameworks using Java, Selenium, and TestNG.
• You are experienced in writing end-to-end automated test cases for web applications and integrating them into the CI/CD pipeline on Azure DevOps.
• You have hands-on experience with REST APIs and are proficient in testing them using tools like Postman or RestAssured.
• You are skilled in cross-browser and multi-device testing using tools like BrowserStack.
• You are experienced with Git, SQL, and front-end frameworks such as Next.js.
• You have working knowledge of AWS, including setup and usage.
• You thrive in collaborative environments, working closely with cross-functional teams to ensure business-critical systems are thoroughly tested and stable.
• You are a proactive problem-solver, capable of troubleshooting complex issues and resolving test environment instabilities.
• You have experience mentoring junior QA engineers and enjoy guiding team members in test automation and QA best practices.
• You excel in dynamic, fast-paced environments and can manage multiple tasks while staying organized and detail-oriented.
• You are an effective communicator, able to translate technical concepts into clear instructions for non-technical users.
• You work well both independently and as part of a team, taking ownership of tasks and seeing them through to completion. You analyze test results, identify root causes of failures, and drive issues to resolution.

What you’ll do:

• Design, develop, and maintain test automation frameworks to ensure comprehensive automated test coverage for functional, regression, performance, and load testing.
• Analyze business requirements and use cases to estimate effort and develop test strategies that address both short-term and long-term testing needs.
• Develop automated test scripts using programming or scripting languages, ensuring compatibility across various systems and environments.
• Execute automated scripts for functional, regression, and performance testing, and troubleshoot issues encountered during test execution.
• Mentor junior team members in QA practices, test automation, and software testing methodologies.
• Collaborate with external vendors to ensure BCAA system-related needs are met within agreed timelines.
• Recommend tools and technologies to optimize and expand test automation capabilities, focusing on the most common and business-critical workflows.
• Perform manual testing when automated testing is not feasible or cost-effective, ensuring systems behave as expected.
• Troubleshoot and resolve production incidents, working closely with IS and external vendors to ensure timely resolution.

What you bring:

• You hold a degree in Computing Science or an equivalent combination of education and experience.
• You have a minimum of 7 years of relevant experience in software quality assurance, including 5+ years of hands-on experience with test automation frameworks and 1–2 years in a Senior or Lead QA role.
• You are proficient in test automation frameworks such as Selenium, TestNG, and RestAssured, as well as tools like BrowserStack, and have experience with CI/CD platforms like Azure DevOps.
• You have in-depth knowledge of software testing methodologies and QA best practices, with experience testing web-based applications built with NestJS and .NET.
• You are experienced in SQL and have a strong understanding of browser-based and web-based application testing.
• You possess excellent communication skills, both verbal and written, and are adept at collaborating with teams to solve complex issues.
• Bonus skills and experience!
• Experience with cloud technologies like AWS or equivalent platforms.
• Experience with microservices architecture.
• Familiarity with Salesforce, Guidewire, or Informatica.

Internal Applicants: Please note that the internal posting closes on May 13 th , 2024, and the role is a Grade 14 position.

The salary range for this position is $97,384.68 to $121,730.88 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 9%, with the opportunity to earn up to 15%.

What we offer:

• The chance to make a difference every day in the lives of British Columbians, BCAA Members and our communities.
• Career and personal development to help you grow and reach your goals.
• Incentives that recognize team and individual sales and performance.
• Flexible benefits to support your health and lifestyle, and wellness dollars* to keep your body, mind and soul thriving.
• A competitive rewards package including salary performance bonus programs, pension plan*, and more to help build your personal wealth.
• Paid time off including vacation, and days for wellness, volunteering, and cultural, spiritual or religious connection.
• BCAA membership, with valuable perks and Member savings on every day and special spending, from gas and coffee to clothes, sports and event tickets, and hotels.
• Meaningful, rewarding work for a BC Top Employer known for putting people first and constantly building a better workplace for all our team members.
• for permanent employees

We’re always looking for amazing people like you. Apply today! BCAA is an Equal Opportunity Employer, committed to providing accessible, inclusive employment. We have a long-standing partnership with the Presidents Group which strives to increase employment opportunities for people living with disabilities, and champion accessible employment in BC. If you need personalized support through application and recruitment, please contact HRAccommodations@bcaa.com.