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Pharmacy Assistant
Pharmacy Assistant
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About the role
Job Summary Pharmacy Assistant
Pillway BC
Full-time
In-Office | Delta, BC, Canada
About Pillway Pillway is a digital-first pharmacy and health technology company building patient-centric healthcare solutions. Our mission is to make medication management simple, accessible, and effective by leveraging technology, pharmacy expertise, and personalized care .
Key Responsibilities
- Accurately process, prepare, and package prescriptions using pharmacy systems.
- Support day-to-day operations in our centralized prescription fulfillment center.
- Maintain inventory control and manage medication stock levels.
- Report discrepancies and assist in regular inventory audits.
- Ensure compliance with regulatory requirements and internal protocols.
- Coordinate with pharmacists and support staff for timely medication delivery.
- Uphold patient confidentiality and project a positive company image.
- Perform daily quality assurance and safety checks.
- Receive, process, and manage new and repeat prescription orders.
- Adjudicate third-party billing (online and manual), and manage Third-Party Accounts,Adjudication
- Coordinating with the Doctors over call/Mail
- Handle incoming calls, faxes, and refer inquiries to pharmacists as required.
- Assist pharmacists with call-backs and complete documentation accurately.
- Support prescription workflow, including data entry, refill processing, and labelling.
Skills & Qualifications
- High School Diploma required.
- Diploma from a Pharmacy Assistant accredited program preferred.
- Previous experience in a pharmacy setting strongly preferred.
- Strong organizational and multi-tasking abilities.
- Excellent problem-solving and communication skills.
- Comfortable working independently and as part of a collaborative team
- Exceptional attention to detail and accuracy.
- Proficiency in pharmacy systems and understanding of third-party billing processes.
- Proficiency with Kroll
- Willing to work on Weekends
About Pillway
Pillway is a tech-first, full-service virtual pharmacy that offers best-in-class service for individuals that require prescription medication, with a specialized focus for those who manage multiple medications per day. Reimagining the pharmacy experience, Pillway is revolutionizing today's traditional model through the thoughtful use of technology. It is the first of its kind in Canada that connects doctors, pharmacists and patients resulting in a full circle of care. Pillway has built a multifaceted technology platform that provides solutions for patients, pharmacists, and healthcare providers with complete end-to-end vertical integration across all pharmacy services. This connected ecosystem provides patients with an unmatched healthcare experience through the power of Artificial Intelligence.
Simpill Health Group is reimaging the healthcare experience through the thoughtful use of technology. Simpill is a Canadian health-tech company focused on creating industry disrupting technologies that optimize and simplify the healthcare experience and enable patients to live their best life. Current products of the company include Pillway, a full-service digital pharmacy and PillExchange, an enhanced e-Prescribing platform connecting doctors, pharmacists and patients.