Customer Service Call Centres Jobs in surrey
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in surrey
Service Desk Analyst
Service Desk Analyst
Service Advisor (Dams Ford Lincoln)
Service Advisor (Dams Ford Lincoln)
Office Manager & Customer Outreach Specialist
Office Manager & Customer Outreach Specialist
Automotive Service Advisor
Automotive Service Advisor
Seasonal Team Member
Seasonal Team Member
Seasonal Team Member
Seasonal Team Member
SalonCentric Canada - Customer Service Returns Clerk - Surrey
SalonCentric Canada - Customer Service Returns Clerk - Surrey
Service Technician, Electrical
Service Technician, Electrical
Client Service Administrator - Ocean Park
Client Service Administrator - Ocean Park
Festive Retail Sales Associates- Guildford Town Center
Festive Retail Sales Associates- Guildford Town Center
Client Service Administrator - Ocean Park
Client Service Administrator - Ocean Park
Director - Environmental Health and Safety
Director - Environmental Health and Safety
SURD- Driver
SURD- Driver
Part-time Sales Associate/Eyewear Stylist - Guildford Town Centre
Part-time Sales Associate/Eyewear Stylist - Guildford Town Centre
Patient Services Specialist - Casual
Patient Services Specialist - Casual
Refrigeration Lead Service Technician
Refrigeration Lead Service Technician
Driver - Class 3 w/Air
Driver - Class 3 w/Air
Field Service Technician - Vancouver, CAN
Field Service Technician - Vancouver, CAN
Receptionist Extraordinaire
Receptionist Extraordinaire
EV Technician - Volkswagen Surrey
EV Technician - Volkswagen Surrey
About the role
Job Description:
On behalf of our client, Affinity is seeking a Service Desk Analyst to record and resolve incidents involving in-house computing systems, troubleshooting, advising on actions, or directing to relevant resources via the IT Service Management System.
Responsibilities:
- Be a key point of contact to communicate, manage and resolve IT incidents and fulfill service requests
- Think two steps ahead by anticipating potential issues or bottlenecks and identifying possible solutions
- Provide level 1 and 2 support for our technology systems via phone/chat/email/desk-side
- Participate in IT customer projects including office moves, infrastructure deployments, and cloud services and 24*7 on call rotation
- Safeguard the security of our information systems and networks by thinking two steps ahead and anticipating potential issues or bottlenecks and identifying possible solutions
- Manage and monitor a wide range of systems issues, collaborating with other technical teams as needed
Qualifications:
- 3+ years’ experience in a Service Desk role, providing support in Microsoft environments (Windows10, Active Directory, Office 365, SharePoint, Teams)
- You are proficient in the use of remote desktop management and support tools as well as workstation configurations and desktop PCs
- You are an excellent communicator, and you take pride in providing best customer services
- Certifications or an equivalent combination of education, training, and experience
- Experience with ServiceNow is an asset
Affinity Earn:
Know someone who’s great for this, or any of our open roles? Earn up to $4,000/year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https://affinity-group.ca/earn/ or browse our jobs & follow us at https://www.linkedin.com/company/affinity-staffing/jobs/
About Affinity:
Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.
For more information on Affinity, please visit www.affinity-group.ca
Job Number: 12607
About Affinity
Welcome to Affinity Group — your trusted partner in business and technology consulting. As a carbon-neutral company certified by ClimatePartner and recognized by the Globe and Mail as one of Canada's fastest-growing companies, we are dedicated to delivering an unrivalled experience for our employees, consultants, and clients.
Professional Excellence Across Disciplines:
- Cyber Security Solutions: Protecting your operations with cutting-edge security measures.
- Data Analytics and Business Intelligence: Transforming data into strategic insights.
- Digital Transformation: Pioneering digital innovations to future-proof your business.
- Enterprise Applications: Streamlining business processes through advanced software solutions.
- Project Management: Delivering projects with precision and efficiency.
- Technology Strategy & Architecture: Crafting robust IT frameworks to support scalable growth.
Delivering Tailored Solutions: We provide flexible, bespoke solutions designed to meet the specific demands of your business, driving your success forward with precision and innovation.
Global Reach with Affinity International: Expand your capabilities with our international talent solutions. Discover how we bring global expertise to your local and international projects at affinity-group.ca/international-companies.
Empowering Our Consultants: We are committed to facilitating professional growth and success. Explore a wide array of job opportunities through our referral program, AffinityEARN. Find your next challenge on our jobs page at affinity-group.ca/jobs or LinkedIn.
Ready to Enhance Your Business? Contact us today to discuss how we can support your goals. Email us at Sales@affinity-group.ca for inquiries and solutions tailored to your needs.
Join the innovative and supportive environment at Affinity Group, where we transform challenges into opportunities and individual potential into achievements. Discover more about how we can collaborate on our website below!