Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause: turning insight into opportunity for clients and communities around the world.

The Delivery Services Team is seeking a Program Manager/Director—a senior leader who will oversee the strategic direction, own the program delivery, and ensure the overall success of the program by meeting the client expectations.

What you will do

• Provide day-to-day direction and technical leadership to the engagement team, coordinating multiple projects or delivering a single large-scale initiative.

• Apply expertise in emerging trends and program management practices within the consulting discipline, leveraging knowledge of relevant products, tools, and techniques to drive program success.

• Lead risk management activities, proactively identifying and resolving issues, and maintaining fiscal control throughout the program lifecycle.

• Collaborate closely with the client’s Program Manager to align expectations and optimize program delivery.

• Develop and implement communication strategies for client executives, program sponsors, and other key stakeholders.

• Establish and maintain senior management support for the program, ensuring alignment between business objectives and engagement goals.

• Serve as the single point of accountability for delivering the program in accordance with established commitments, reporting to both the client’s Executive Sponsor and KPMG’s Engagement Partner.

• Manage resources and oversee the team to ensure proper staffing and effective program management.

• Lead and mentor KPMG senior managers and managers assigned to the program, fostering a culture of excellence and collaboration.

• Conduct quality reviews of high-level deliverables, ensuring adherence to quality assurance procedures and standards.

• Oversee work plans associated with the program charter and scope of work, including resource allocation, scheduling, and task management to ensure successful execution.

What you bring to the role

• Bachelor’s degree is an asset, preferably in IT, Computer Science, Business Administration, Commerce, or related field.
• Advanced negotiation skills, enabling you to achieve positive outcomes in complex stakeholder environments.
• Extensive experience in program management, with a proven ability to lead large-scale initiatives from inception to completion.
• Strong risk management capabilities, allowing you to proactively identify, assess, and mitigate program risks.
• Strong people management abilities, including effective conflict resolution skills, ensuring that disputes among team members and stakeholders are handled promptly and constructively.
• Demonstrated ability to negotiate effectively with internal and external stakeholders.
• Expertise in budgeting and forecasting, supporting accurate financial planning and control throughout the program lifecycle.
• Exceptional stakeholder management skills, fostering productive relationships with clients, sponsors, and executive leadership.

Providing you with the support you need to be at your best

Our Values, The KPMG Way

Integrity , we do what is right | Excellence , we never stop learning and improving | Courage , we think and act boldly | Together , we respect each other and draw strength from our differences | For Better , we do what matters

KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.

Adjustments and accommodations throughout the recruitment process

At KPMG, we are committed to fostering an inclusive recruitment process where all candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments (informal requests), such as extra preparation time or the option for micro breaks during interviews, and accommodations (formal requests), such as accessible communication supports or technology aids, are tailored to individual needs and role requirements. You will have an opportunity to request an adjustment or accommodation at any point throughout the recruitment process. If you require support, please contact KPMG’s Employee Relations Service team by calling 1-888-466-4778.