About Us: Founded in 2020, FIKA’s origin is a lifestyle brand redefining cannabis retail including flagship locations in Toronto’s Union Station and Distillery District. The FIKA Company is the home of 10 + Canadian retail banners, with over 200+ stores across Ontario, Manitoba, Saskatchewan, Alberta, B.C., and Yukon. At FIKA we provide exceptional service in a variety of welcoming, intuitive, and diversified store environments, this has allowed The FIKA Company retail family to evolve into the destination for every type of cannabis consumer

Job Overview

The Retail Inventory Lead receives store inventory and maintains product organization to company standards and acts as a knowledge resource for team members.

All Retail Inventory Leads are expected to be stewards of compliance and leading by example, providing guidance, and reinforcing company standards. The Retail Inventory Leader is also responsible for escalating all employee issues and customer complaints/inquiries to store managers for resolution.

Core Competencies and Requirements

• Strong knowledge of retail inventory management
• Strong work ethic and positive team attitude.
• Ability to guide, educate and motivate employees.
• Strong customer service and troubleshooting skills.
• Strong communication skills (verbal & written).
• Familiarity with security alarm systems – enabling and disabling.
• Ability to learn and adapt to sales software quickly.
• Proven data entry, data editing and typing skills.
• Exceptional conflict resolution, negotiation, and objection handling skills.
• Able to respond quickly in a dynamic and changing environment.
• Excellent organizational and time management skills.
• Experience with cash management.

Job Duties

• Receive new inventory and accurately input information into receiving document
• Ensure you are aware of all required product knowledge content as determined by leadership
• Support with accurate inventory management to ensure customers receive their ordered

products in a quick and accurate manner

• Lead & maintain an organized inventory room
• Dispose of empty boxes / garbage from inventory receiving
• Support with tasks and duties within the physical store, as assigned.
• Ensure you are aware of all company communications, rollouts, directives and procedures
• Abide by all company policies and programs, ensuring compliance
• Adhere to all legislative requirements of cannabis retailers, including federal, provincial and

municipal legislation

• Complete all tasks as assigned by the Store Manager
• Escalate team member issues to direct manager.

Why you’ll love working here

• Opportunity to work with a best-in-class team
• Internal advancement opportunities
• Wellness program including access to mental health resources
• Access to internal learning & development programs
• Team member discount and access to other perks like Perkopolis, Goodlife and many more!

Education, Training & Experience

• 2 years of experience in the retail industry.
• High school diploma or GED required.
• Experience in all aspects of inventory management and receiving.
• Clear criminal record.
• Provincial Cannabis Certification.

Working Conditions

• Manual dexterity required to use desktop computer and peripherals.
• Ability to stand for long periods of time.
• Ability to lift 25 pounds.
• Overtime as required.

The FIKA Company respects the diversity of the people it hires and serves. Inclusion to us means fostering a workplace in which individual differences are recognized, appreciated, respected, and responded to in ways that fully develop and utilize each person’s talents and strengths.

• This application may be evaluated using AI technology as part of our process. Final hiring decisions are made by people. Thank you for your interest and application, only those selected for next steps will be contacted. *