Position Type: Full Time

Department: Pharmacy

Work Location: Markham, ON

Work Arrangement : On-Site

Work Hours: 8 hour shifts between 7am and 7pm

Travel Required: No

A proudly Canadian company, Sentrex Health Solutions is a fully integrated specialty distributor and patient support provider for pharmaceutical manufacturers, physicians, and their patients. We provide innovative solutions focused on ensuring patients have access and the support they need to maximize their treatment outcomes. We do this through strategic distribution models and patient support programs that are backed by powerful, integrated technology, a dedicated in-house creative agency, and experienced, cross-functional teams. Our core capabilities include Specialty Pharmacy Services, Customized Solutions for Warehouse, Wholesale & Distribution, Patient Support Programs as well as HCP & Clinic Services. Come and join our team! But first, let us tell you why we love working here:

• We are 100% Canadian with locations across the country
• State-of-the-art facilities to provide high-quality products and services
• The opportunity to be a part of a winning, high-performing team
• Collaborative, engaging workplace culture – we are passionate about our people!
• Flexible working environment that promotes a healthy work-life balance
• Diverse and inclusive culture where your talent and commitment to excellence is welcomed and valued
• High-growth environment that provides opportunities for learning and growth supported by our Employee Development Program and industry-leading, in-house corporate training offered throughout the year
• Quarterly virtual social events!

The Opportunity: The Pharmacy Technician is primarily responsible for accurately performing the technical aspects of prescription dispensing including receiving a prescription, transferring prescriptions, dispensing prescriptions including the technical release, and compounding (site-specific). In addition, the Pharmacy Technician will assist with inventory maintenance and ordering, communicating with patients, health care providers and internal customers, arranging payments and other duties as required to support the pharmacy team.

The Pharmacy Technician is expected to participate in all aspects of Pharmacy Operations required of a team player. All roles at Sentrex will be cross trained as permitted by scope of practice, and you may be required to help out in other areas of the pharmacy when required.

A Day in the Life (What you will do here) :

• Accurate performing technical release of prescription and preparing prescriptions/orders for delivery.
• Accurate processing of prescriptions, including data entry of prescriptions, scheduling refills,picking/labelling/packaging of medications
• Maintaining accurate drug inventory including purchasing and receiving medications and supply items, checking expiration dates, and performing scheduled inventory counts.
• Provide exemplary customer service to patients, physicians/health care professionals and medical clinic staff, primarily by phone/email.
• Adherence to all relevant guidelines including the established Standard Operating Procedures and all applicable regulatory requirements as set out by the Ontario College of Pharmacists.
• Ensure safe and appropriate storage of medications, including ambient and cold chain products.
• Actively contribute to the ongoing review of policies and procedures as they pertain to pharmacy operations.
• Manage dispensing and shipping schedules.
• Processing account payments and account receivable statements.
• Proactively problem solve third party insurance issues to ensure timely processing of prescription claims.
• Monitoring of fridge temperatures and reporting any variances directly to the Director Pharmacy Operations.
• Perform cleanroom activities including worksheet preparation, compounding, inspection, labelling and packaging of sterile preparations, maintaining the cleanroom and its equipment, cleaning/disinfection of cleanroom materials, and performing environmental monitoring duties while strictly adhering to cleanroom standard operating procedures.
• Attends and participates in staff meetings.
• Additional duties as assigned by the Manager.

What you need to ensure you are set up for success:

• Registered as a Pharmacy Technician with the Ontario College of Pharmacists, or eligible for registration
• Successful completion of a CCAPP accredited Pharmacy Technician post-secondary diploma program
• Minimum of 1-2 years of experience working in a pharmacy setting
• Proficiency with Kroll preferred
• Experience in the specialty pharmacy or sterile compounding is considered an asset
• Knowledge of third-party insurance plans and pharmacy special authorization procedures preferred
• Strong verbal and written communication skills in English required. Ability to communicate in other languages an asset.
• Highly organized with strong attention to detail
• Ability to self-manage time, set daily priorities and multi-task in order to meet various competing work deadlines
• Excellent interpersonal skills, with ability to work independently as well as within a team
• Ability to physically stand for extended periods of time, and to lift and move up to 50 pounds

What makes you a great fit for this team:

• Your commitment to providing a high level of service to your internal and external clients.
• You are highly adaptable with a track record of success during times of growth and organizational change.
• You have a proven track record of developing trust and influence at multiple levels.
• You demonstrate an impactful and candid communication style.
• You have exceptional organizational skills with the ability to build effective working relationships with colleagues, management, and stakeholders.

Why join Sentrex? We value our employees! Our permanent full-time employees are provided with a:

• Competitive Salary and generous vacation entitlement
• Wellness Program (5 paid days off for your well-being!)
• Paid Sick Days
• Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
• Employee & Family Assistance Program

Sentrex Health Solutions is proud to be an equal opportunity employer demonstrated by our commitment to diversity, inclusion, belonging, equity, and accessibility. We provide a safe space for all team members to express their individuality within our corporate culture. We encourage you to apply and accept all applications. We realize that not every candidate will meet every single desired qualification. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you! Accommodations can be made available upon request for those candidates taking part in the selection process.