The Maintenance & Facilities Supervisor is responsible for the general maintenance and upkeep of our facilities which have both office and production spaces. Reporting to the Director of Operations, the incumbent will oversee all building-related activities, ensuring the upkeep, efficiency, appearance and safety of our facilities. The Maintenance & Facilities Supervisor will lead our custodial and maintenance teams to ensure that cleaning, maintenance, and required repairs are completed promptly, guaranteeing safe, accessible, and secure facilities.

Additionally, they will work closely with all levels of management and employees to create an environment that reflects our core values and company culture; integrating people, place and process.

Key Responsibilities Facility Maintenance & Repairs

• Manage troubleshooting, emergency/unscheduled repairs of equipment, structures and production machines, diagnose problems, replace or repair parts, test and make necessary adjustments.
• Oversee the maintenance and repair of buildings, equipment, and grounds through the development and implementation of maintenance schedules.
• Manage day-to-day operations of the facilities, including HVAC, electrical, plumbing, and security systems.
• Ensure all utilities are functioning efficiently and sustainably
• Manage regular property inspections of units, common areas, building exteriors and address issues and/or hazards.
• Maintain inventory of equipment, supplies, spare parts and ordering replacements as necessary.
• Prepare and maintain records, reports, and documentation related to facility operations.

Preventive Maintenance Program & Calibration

• Support operation team members and drive effective implementation of preventive maintenance and calibration programs to minimize equipment downtime, improve OEE availability and performance.
• Schedule and oversee routine PM and calibration of machinery, to ensure operational accuracy.
• Maintain and oversee PM & calibration records and ensure compliance with industry standards and manufacturer specifications.
• Monitor equipment performance trends and adjust maintenance schedules based on data-driven insights.
• Develop, update and maintain SOP’s and work instructions for Preventive Maintenance.Support training staff on proper PM and calibration procedures and calibration protocols.

Vendor & Contractor Management

• Set priorities for PM and calibration, work orders, maintenance requisitions, and scheduled work.
• Manage relationships with contractors, vendors, and service providers and supervise quality of their services.
• Support to develop facility budgets, including cost estimates, bids, and contracts.

Renovations & Team Projects support

• Coordinate, lead and motivate maintenance teams to support activities and other team members and departments.
• Plan and oversee renovations, refurbishments, and facility upgrades.
• Coordinate with stakeholders for project planning and execution on time, within scope, and within budget.
• Maintain project documentation and provide regular updates to senior management.

Health & Safety Compliance

• Ensure compliance with all applicable safety regulations, legislation and company policies.
• Implement and enforce health and safety protocols; conduct safety drills and training sessions.

Sustainability, Environmental and Energy Management

• Lead and maintain environmental management systems and activities in compliance with regulatory requirements.
• Implement energy-saving initiatives and sustainability projects.
• Drive waste management, sustainability projects, waste reduction and recycling programs
• Monitor and report on key environmental KPIs (energy consumption, utility and water usage) to track progress and ensure continuous improvement.

Food Packaging Safety & Quality Compliance

• Manage activities for implementation of effective sanitation process, air and water quality systems
• Support operations processed verifications and validations
• Drive food safety hazards building and operational inspections and coordinate for implementation of related corrective and preventive actions
• Support to develop and maintain all relevant SOPs and work instructions and conducting audits
• Maintains and upholds food packaging safety and GMP practices within the facility.
• Support all activities and tasks to identify and mitigate risks as per HACCP plan and SQF system
• Collaborate with members of the crisis team to develop crisis plans and proactive business continuity strategies and support effective implementation of strategic response measures.

Key Experience & Qualifications

• Bachelor’s degree in Facilities Management, Mechanical, Electrical Engineering, or related field.
• Minimum of 5 years of experience in facilities management, maintenance, or a related field.
• Prior experience managing multiple facilities of multi-use space
• Strong knowledge of building systems, including HVAC, electrical, plumbing, and security.
• Excellent project management and team leadership skills.
• Ability to read and understand blueprints and technical documents.
• Strong organizational and multitasking skills.
• Excellent communication and interpersonal skills with the ability to comprehend and communicate detailed instructions orally and in writing.
• Proficiency in using facilities management software.
• Certified Facility Manager (CFM) or Facility Management Professional (FMP) is an asset.
• Up to date knowledge of Health & Safety legislation and best practices
• Problem solving capabilities.
• First Aid training and/or certificates are considered assets.
• Occupational Health and Safety Certificate or equivalent is considered an asset.
• Highly motivated and able to work independently, exhibiting initiative, responsibility, and flexibility.
• Possess a valid driver's license with daily access to your own vehicle
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times