1st shift
Monday-Friday 8:30am-5pm
Location: Milton, ON

About FedEx Supply Chain

FedEx Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the third-party logistics industry offering a diverse service portfolio that enables commerce for businesses. With a proven track record of innovation and operational excellence, FedEx Supply Chain takes a consultative approach to optimize logistics processes, implement innovative technology and drive continuous improvement. By leveraging best practices and the world-renowned FedEx network, FedEx Supply Chain delivers leading solutions that provide flexibility, enable scalability and improve cost-effectiveness for customers. Through more than 11,000 employees, 130 operations and 35 million square feet of warehouse space, FedEx Supply Chain manages nearly 150 million packages and processes 358 million returns each year. For more information, go to supplychain.fedex.com.

We Have….

• A strong FedEx brand consistently ranked among the world’s most admired and trusted employers.
• A top notch leadership team with the experience needed to grow and develop your career.
• An open mind for new ideas and creative methods.
• A strong compensation and benefits package, including health, vision, dental, 401k with a strong match and much more!

General Summary….

The Quality Assurance II is responsible for assisting the Quality Assurance function in daily operations. They will assist in collection of data, reporting, monitoring and auditing to ensure compliance and drive other Quality related metrics. This position is responsible for product safety, quality, and legality.

This position will be responsible for…..

• Support the collection of data and analyze for regulatory reporting, coordinate and develop reports, and assessment tools to verify compliance.
• Ensure quality metrics are adequately captured, analyzed the communicated to management for improvement activities.
• Assist in the investigation and resolve product specification related problems.
• Support other quality and compliance related activities as needed.
• File and archive quality records.
• Participate in internal audits.
• Monitor the internal audit process to ensure compliance with the schedule, including verification of any follow-up audits, commitments, or corrective actions.
• Provide support in anticipation of and during audits, including gathering documents and quality records.
• Assist the Quality Assurance Manager with tracking and trending of KPI’s quality metrics, etc. to determine if corrective actions need to be implemented.
• Assists in maintaining processes that support the QA function of consistency.
• Ensures a high standard of performance and conformance to Quality Management systems.
• Supports QA department activities on a daily basis.
• Support inventory control functions, which will include cycle counting and reporting.
• Processing returns; completing the necessary actions in the system and collaborating with the customer and operations teams to determine how returns will be handled (whether through destruction or reintegration into active inventory).
• Support the repack process, which involves removing multiple SKUs from overpacks, consolidating them into repack packages, and placing them back into active inventory for shipment to customers.
• Performs additional tasks as assigned with minimal supervision.

You might be a great fit if….

Education/Experience

• High School diploma or equivalent required; some college helpful.
• A minimum of 3-5 years of Quality Assurance experience in GMP or similarly regulated facility.
• Excellent verbal and written communication skills required.
• Proficient computer skills with MS Word, Excel, and PowerPoint.
• Customer service driven.
• Strong team player.

Physical/Cognitive Requirements
With or without accommodation:

Ability to follow policies and procedures.

• Ability to read, write and interpret information.
• Ability to add, subtract, multiply and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit/walk/stand for duration of shift
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds

FedEx Supply Chain, Inc., as well as its subsidiary companies, is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

** Our compensation reflects the cost of labor across several geographic markets. Pay is based on several factors including but not limited to, market location and may vary depending on job-related knowledge, skills, education/training and a candidate’s work experience.

Pay Range: 19.16 (Min) - 32.97 (Max) Hourly