Req ID: 27137

Vacancy Type: Temporary (Up to December, 2025)

Number of Positions: 1

Closing Date: 10/02/2025

Job Summary Create, staff and maintain programs to service the diverse needs of the community. Provide resolution to any customer complaints and concerns effectively and timely. Ensure safety standards are maintained at all times.

Duties and Responsibilities

• Working with a team, plan, develop and implement various programs, (i.e. “learn to” programs, recreationswim/skate programs, therapeutic programs, older adult, special events, etc.).
• Provide customer service, resolving issues, and communicating new programs/ changes/cancellations.
• Functional guidance of part-time staff and volunteers, coordinating staff and volunteer orientation, preparing materials for all programs and staff training, etc.
• Produce in-house marketing materials using various software programs.
• Take part in budget forecast/management functions, invoice payment, etc.
• Risk management and facility operations, working closely with facility operations staff to minimize risk.
• Incorporate and model the HIGH FIVE Principles of Healthy Child Development in program delivery whereappropriate.
• Comply with relevant City policies.
• Provide ad hoc assistance on projects/initiatives within the unit/team.
• Use information that is stored within the unit/team and/or available without special authorization.
• Responsible for input into budget preparation, monitoring, forecasting, maintenance, etc.
• Functional guidance of part-time instructors/guards/attendants/cashiers/youth leaders, etc.

Skills And Qualifications

• Degree or diploma in Recreation, Physical Education or a related field along with three years recreation experience in an aquatic setting or equivalent combination of education and experience.
• Minimum three years of experience providing functional guidance to part-time staff and volunteers when onduty and required by programs.
• Must be proficient in computer software application including Word, Excel, ActiveRec Software (programregistration, program maintenance and report printing) and SAP Software.
• Excellent oral and written communication skills.
• Ability to establish effective working relationships, provide excellent customer service and work in a teamenvironment with changing priorities.
• Strong attention to detail and the ability to complete work in an accurate and timely manner.
• Must hold and maintain a minimum of National Lifeguard; Standard First Aid/CPR-C from one of the followingagencies: Lifesaving Society, Red Cross, St. John Ambulance or Canadian Ski Patrol; Lifesaving Society SwimInstructor and Lifesaving Society Lifesaving Instructor certifications, Aquatic Supervisory Training or AquaticManagement Training.
• Must be certified in High Five - PHCD and Quest 2.
• NL Instructor, and Lifesaving Society First Aid Instructor, Lifesaving Society Instructor Trainer, Bronze CrossExaminer and Lifesaving Society Advanced Instructor certifications are definite assets.
• Professional accreditation and or training in aquatic fitness and aquatic post rehabilitation, older adult programming or related services, development and delivery of general recreation programming is preferred.
• Vulnerable Sector Screening that is acceptable to the City of Mississauga.

Hourly Rate/Salary: $69,080.00 - $92,107.00

Hours of Work: 35

Work Location: Various

Department/Division/Section: CMS/Community Services Dept , CMS/Recreation & Culture Division , Program Delivery

Non-Union/Union: Non Union

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City’s commitment to Equity, Diversity and Inclusion .

Accommodations The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please complete the following Accommodation Request Form and have it emailed to recruitment.accommodation@mississauga.ca citing the Job ID and Job Title. This will inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.