You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description: The Security Platform Specialist is a key member of the team which run the operational services that align to the security technology supporting the overall Informational Security program.

What will you do?

• Ensure the Cyber Security capabilities and protection mechanisms are running well.
• Manage the ticket queue and provide initial support for problems and ticket intake, triage and either resolve or forward to the appropriate operational team to resolve/investigate.
• Follow templates to smoothly transition and operationalize each project as the implementation phase ends. This includes developing roles & responsibilities (RACI) documents and educating the teams who will be absorbing the day-to-day work.
• Document, update and maintain cyber security playbooks, policies and knowledge base articles used to support the established Incident Management and CSIRT processes.
• Provide technical skills and as Subject Matter Expert in various security technologies.
• Collaborate with other security platform, operations, and investigation teams to ensure the service meets the end requirements.
• Communicate operational issues, status, and escalations.
• Continuously verify that the appropriate controls are in place to protect the organization against cyber security risks.
• Continuously improve internal processes.

What will you need to succeed?

• University degree/college diploma in related discipline(s) or equivalent work experience, and/or 2+ years in security IT industry experience
• Professional designation in IT security (such as CISM, CISSP, CISA) preferred.
• Familiar with Cyber Security frameworks (NIST, MITRE) and security tools and services.
• Work experience in Financial Industry preferred
• This position requires a strong technical aptitude with the ability to meet client expectations.
• Able to work independently and deliver expected outcomes, be focused on the end deliverable, and build trust with clients and peers.
• Demonstrates exceptional abilities in time management, effective communication, and collaborative teamwork.
• Expertise in technology and security toolsets.
• Strong technical skills in one or more security products and platforms: endpoints, crypto, email, cloud, perimeter, application, proxy management, EDR products, SIEM.

The Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you! Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Salary Range: 54,000/54 000 - 89,000/89 000

Job Category: IT - Technology Services

Posting End Date: 13/11/2025