Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents. Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.

As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration. Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact. Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints. Together, we’re creating a legacy that goes beyond business—one that’s changing the world for the bette

**r

Position Summa**

ryThe Global Program Manager, Technical Education is responsible for architecting, building, and managing Armstrong’s global technical learning ecosystem. This role leads the end-to-end development of training programs for internal teams, partners, and customers—covering foundational education, product and application knowledge, and advanced expert-level certification track

s.This position directs the creation of technical educational content, collaborates with Offering and Application Engineering to translate complex engineering concepts into structured learning materials, manages the global training calendar, and designs Armstrong’s world-class technical training and demonstration centr

e.The role requires a unique blend of HVAC/mechanical expertise, instructional design capability, cross-functional leadership, and program management disciplin

**e.

Key Responsibili**

1.tiesTechnical Education Strategy & Architec

• tureEstablish Armstrong’s global technical learning framework, including foundational, product-specific, application-specific, and certification lev
• els.Define long-term strategy for education platforms, learning formats, and delivery mod
• els.Serve as the global curator for Armstrong’s technical education canon—ensuring clarity, accuracy, and instructional qual
• ity.Align education strategy with commercial priorities, product launches, and capability-building objecti

1.ves.Technical Content Development & Instructional Design Leader

• shipCollaborate with Offering Managers, Application Engineering, and SMEs to translate complex engineering concepts into structured teach
• ing.Lead creation of modules, diagrams, learning paths, scripts, and storyboards for 2D/3D animation and vi
• deo.Partner with Global Design and Animation/Video teams to produce engaging digital learning ass
• ets.Ensure best practices in adult learning des

1.ign.Global Training Program Deployment & Manage

• mentOwn the global technical training calendar and coordination proces
• ses.Build and manage Armstrong Academy programs, including advanced technical specializations and certificati
• ons.Partner with Regional Marketing to adapt and deploy training consisten
• tly.Drive internal capability-building and external education for partners, reps, contractors, and custom

1.ers.Training Centre / Technical Demonstration Facility Develop

• mentLead conceptualization, design, and realization of Armstrong’s technical training and demonstration facil
• ity.Define user experience flows, interactive demonstrations, hydronics/pumping configurations, and hands-on training syst
• ems.Collaborate with Engineering, Facilities, and vendors to install and maintain demo ass
• ets.Manage operational standards, safety, audiovisual systems, and continuous facility evolut

1.ion.Program Operations & Govern

• anceOversee administration of the Learning Management System (LMS), including tracking participation and certificati
• ons.Develop dashboards and reporting on training effectiveness and capability upl
• ift.Implement governance for scheduling, event management, feedback cycles, and content lifecycle upda
• tes.Continuously refine workflows for scalability, efficiency, and learner experience qual

**ity.

Required Qualific**

• ationsDegree in Mechanical Engineering, HVAC, Building Systems, or related field; or equivalent industry exper
• ience.Minimum 7 years in technical training, applications engineering, sales engineering, product education, or similar
• roles.Ability to simplify and structure complex engineering con
• cepts.Experience designing or delivering technical training programs, curricula, or demo
• labs.Strong cross-functional leadership across Product Management, Applications, Sales, and Mark
• eting.Proven program management disci

**pline.

Nice-to-Have Qualif**

• icationsExperience with adult learning methodologies or certification deve
• lopment.Experience with hydronics loops, VFD systems, or controls in demo/training
• setups.Familiarity with storyboarding or technical content production wo
• rkflows.Ability to interpret technical drawings, schematics, or 3D
• models.Experience in global/multi-region B2B industrial technology envir

**onments.

Key Co**

• mpetenciesTechnical System
• s ThinkingInstructional & Curricu
• lum DesignCross-Functional Col
• laborationProgram/Project
• ManagementCommunication & Technical Simp
• lificationCommercial & Customer
• AwarenessStructured Documentation &
• ; AccuracyCreative Probl
• em SolvingStrategic + Tactical Opera

**ting Range

Succ**

• ess MeasuresAdoption of structured global learni
• ng pathways.High-quality technical content supporting commercia
• l readiness.Successful launch and operation of Armstrong’s technical training and
• demo centre.Increased training participation and certification completi
• on globally.Measured capability uplift across comme
• rcial teams.Consistent governance and continuous improvement of all traini

ng programs.