Are you a natural leader with a passion for hospitality and event excellence? Wanuskewin Heritage Park is seeking a dynamic and detail-oriented Banquet Captain to lead our banquet service team in delivering unforgettable guest experiences. This is your chance to be part of a vibrant cultural destination that celebrates Indigenous heritage while hosting a wide range of events—from intimate gatherings to large-scale celebrations.

Position Summary:

As Banquet Captain, you’ll be the driving force behind the seamless execution of banquets and meetings. You’ll oversee the setup, service, and breakdown of events, ensuring every detail aligns with client expectations and Wanuskewin’s high standards. From coordinating with kitchen staff to mentoring banquet servers, you’ll lead with confidence and grace, making sure every guest leaves with a smile

Key Responsibilities:

• Lead and supervise banquet servers to ensure efficient, high-quality service

• Create and manage staffing schedules based on event needs

• Train and mentor team members to uphold service excellence

• Interpret Banquet Event Orders (BEOs) and oversee setup, service, and AV troubleshooting

• Meet with conveners to review event details and ensure satisfaction

• Deliver menu items and clear banquet tables during events

• Address guest needs and resolve issues promptly

• Prepare and execute room setup and closing check sheets

• Attend weekly BEO meetings

• Support the Food & Beverage Manager in building a cohesive, high-performing team

• Uphold safety standards in all aspects of work

• Perform other duties as assigned

Requirements

• Minimum 2 years of hospitality service experience

• Combination of education, training, and experience may be considered

• CPR and First Aid certification (asset)

• Food Safe Level 1 (asset)

• Customer Service Certificate (asset)

• Knowledge of restaurant and catering practices

• Familiarity with Indigenous Plains culture

• Proficiency in Microsoft Suite

• Strong multitasking, prioritization, and problem-solving skills

• Flexibility to work early mornings, evenings, and weekends

• Excellent communication and interpersonal skills

• Ability to work independently and collaboratively

Physical Requirements:

• Physically fit. Able to stand, walk, lift throughout the shift

• Must be able to lift a minimum of 25 pounds.

Additional Requirements:

• A satisfactory criminal record check is required as a condition of employment.

• Candidates must possess a valid driver’s license and present a satisfactory drivers abstract.

Safety Commitment

All employees are expected to uphold a strong commitment to safety—for themselves, their team, and the organization.

Why Join Wanuskewin?

Wanuskewin Heritage Park is more than a workplace—it’s a cultural hub where history, hospitality, and community come together. We prioritize Indigenous hiring and celebrate diversity in all its forms. If you’re passionate about service and cultural connection, we’d love to hear from you.

Application Process

Indigenous candidates are encouraged to self-identify in their cover letter.

Apply by navigating to the following location https://secure.collage.co/jobs/wanuskewin