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Absorb Software

Verified Job Source

Close knowledge gaps faster with the AI-powered Absorb

Calgary, Alberta

E-learning
501–1,000 people

About

Absorb Software is the leading global learning technology company that drives the business forward. Trusted by more than 3,500 organizations and 37 million learners worldwide across customer, partner, and employee audiences, Absorb is the only system that connects workforce readiness to business outcomes. With Aura as its AI engine, Absorb gets smarter with every interaction, and is the learning system enterprises can rely on and the performance system their business cannot run without. For more information, visit absorblms.com.

Open positions

Strategic Account Manager

Remote · Canada

The Strategic Account Manager will build and execute strategic account plans to drive upsell and cross-sell opportunities within large, complex organizations. They will collaborate with internal teams to manage the full sales cycle from discovery to closed-won while acting as a trusted advisor to senior client leaders.

Director, Enterprise Sales

Remote · Canada

Lead and mentor a team of outbound Enterprise Sales Executives to drive new business and exceed sales quotas. Build strategic relationships with C-level executives and manage the end-to-end sales pipeline to ensure consistent growth.

Strategic Account Manager

Remote · Canada

The Strategic Account Manager will build and execute strategic account plans to drive upsell and cross-sell opportunities within large, complex organizations. They will collaborate with internal teams to manage the sales pipeline and ensure customer success while mitigating churn.

Enterprise Account Manager

Remote · Canada

The Strategic Account Manager will build and maintain relationships with key decision-makers to execute strategic account plans that drive upsell and cross-sell opportunities. They will collaborate with internal teams to manage the sales pipeline from discovery to closed-won while monitoring market and competitor activities.

Implementation Project Manager

Remote · Canada

The Implementation Project Manager owns the end-to-end software implementation process for new clients, acting as their primary point of contact and educator. They are responsible for gathering requirements, managing project timelines, and providing in-depth training on the LMS platform.

Technical Support Specialist

Remote · Canada

Provide high-quality technical support to external clients via phone, chat, and email while managing a support ticket system. Conduct in-depth investigations to troubleshoot issues and act as an advocate for the client to ensure professional resolution.

Technical Services Specialist

Remote · Canada

You will lead technical projects from scoping to delivery while managing complex integrations and data solutions for clients. Additionally, you will serve as a mentor to team members and contribute to process improvements and documentation.

Upper Mid-Market Account Manager

Remote · Canada

The Account Manager will drive revenue growth by identifying upsell and cross-sell opportunities within an assigned book of business. They are responsible for negotiating contract renewals, managing the sales pipeline, and fostering strong, long-term client relationships.

Client Success Manager

Remote · Canada

The Client Success Manager will own client relationships while driving product adoption and serving as an L&D practitioner to scale learning programs. They will monitor client health, identify expansion opportunities, and consult with clients to ensure measurable ROI from the LMS platform.

Director, Product Management

Remote · Canada

Lead the core product management organization by translating company strategy into actionable pod-level roadmaps and shipped outcomes. Drive the adoption of AI across PM workflows and mentor a team of product managers to enhance their strategic capabilities.

Director, Product Management

Remote · Canada

You will lead the core product management organization by translating company strategy into actionable roadmaps and outcomes. Additionally, you will mentor a team of product managers while driving AI adoption across product workflows to improve efficiency and strategic impact.

Talent Acquisition Partner

Remote · Canada

You will build and nurture candidate pipelines for go-to-market and technical roles while partnering with hiring managers to develop effective recruitment strategies. Additionally, you will leverage AI tools and social media to enhance employer branding and ensure a positive candidate experience.

Manager, Business Development

Remote · Canada

Lead, mentor, and develop a team of outbound Business Development Representatives to drive sales performance and meet pipeline goals. Optimize prospecting workflows and outbound campaigns while fostering a culture of accountability and continuous improvement.

French Bilingual - Implementation Project Manager

Remote · Canada, United States

You will manage the end-to-end software implementation process for new clients, acting as their primary point of contact and educator. This involves gathering requirements, providing in-depth LMS training, and coordinating cross-departmental resources to ensure successful project rollouts.

Business Development Representative

Remote · Canada

The Business Development Representative will source and qualify new outbound leads to drive growth for the company's learning management solutions. They will execute call and account plans while maintaining CRM data to meet and exceed sales quotas.

Mid-Market Account Manager

Remote · Canada

The Mid-Market Account Manager will drive revenue growth by managing a book of business, focusing on upsells, cross-sells, and contract renewals. They are responsible for building strong client relationships, managing the sales pipeline, and ensuring clients effectively utilize the Absorb platform.

Senior Manager, Customer Marketing

Remote · Canada

Develop and execute customer marketing programs to drive adoption, retention, and expansion while leading a team of marketers. Collaborate with cross-functional teams to create personalized customer journeys and advocacy initiatives that strengthen brand loyalty.

Senior QA Engineer

Remote · Canada

Lead the manual and automated QA testing of software using AI-augmented practices and spec-driven development. Design and execute automation scripts while building AI agentic workflows and running evaluations for AI-powered features.

Director, Account Management

Remote · Canada, United States

Lead and mentor a team of Account Managers to drive client retention, expansion, and long-term value across North America. Develop strategic account plans and collaborate cross-functionally to align platform solutions with client objectives.

VP, Customer Growth

Remote · ["Canada"]

"The Marketing team is poised for unprecedented growth and opportunity. We're in a very unique position where we've experienced tremendous success but are far from exhausting the whitespace around us. There is a unique opportunity to join a rising organization and make a significant and immediate impact." Mark Lynch - Senior Director, Demand Generation As VP, Customer Growth, you'll lead the function responsible for ensuring customers get measurable value from Absorb—from onboarding through expansion. You'll oversee customer education, customer marketing, adoption, and advocacy programs while…