At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 6,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Agoda, visit https://connect.agoda.com - Recruitment Scam Alert: We know that searching for a new career opportunity is an exciting step, and we want to help make sure your experience stays safe and secure. If you’re chatting with someone from Agoda, please note that we only use “@agoda.com” or “@agoda.global” email domains, and all legitimate Agoda job opportunities are posted here on our career website. We will never ask for payment or personal banking information during the recruitment process. If you’re ever unsure, take a moment to verify the sender’s email address. If you come across suspicious activity, please report it to https://www.linkedin.com/help/linkedin/ask/TS-RPS
On-site · Montréal
Serve as the final technical escalation point for complex endpoint and infrastructure issues, performing deep root cause analysis. Design and maintain enterprise deployment, patching, and monitoring systems to improve endpoint reliability and automation.
On-site · Montréal
Lead the strategy and execution of content and product operations to drive business value and operational efficiency. Manage large international teams and collaborate with product and IT teams on A/B experiments and reporting.
On-site · Vancouver
Lead the strategy, roadmap, and KPIs for content and product operations to drive business value and operational efficiency. Manage large international teams and collaborate with product, IT, and supply teams to execute A/B experiments and optimize content systems.
On-site · Montréal
Lead the growth and refinement of finance systems and processes by collaborating with IT, Product, and various business units. Drive operational excellence in Pay-in, Treasury, and GL operations while designing scalable finance tech architecture.
On-site · Toronto
Lead the growth and architecture of finance systems and processes, collaborating with IT and Product teams to drive operational efficiency. Focus on streamlining Pay-in, Treasury, and GL operations while designing scalable finance tech solutions.
On-site · Vancouver
Lead the design and optimization of finance systems and processes to improve operational efficiency across Pay-in, Treasury, and GL functions. Collaborate with cross-functional teams to implement scalable tech solutions and define key performance metrics for financial systems.
Hybrid · Toronto
Lead the development of product features and complex systems while shaping architectural decisions. Influence and coach a distributed team of engineers to improve software design and engineering practices.
On-site · Toronto
The role involves performing comprehensive reviews of IT processes to ensure effective controls and SOX compliance. The specialist will coordinate with internal stakeholders and external auditors to identify risk gaps and implement remediation plans.
On-site · Vancouver
The role involves performing comprehensive reviews of IT processes to ensure effective controls and SOX compliance. Key duties include executing ITGC and ITAC testing, documenting risk matrices, and coordinating with internal and external auditors to remediate deficiencies.
On-site · Vancouver
Design and operate a shared knowledge layer for conversational analytics, transforming business knowledge into versioned assets. You will model governed metrics and dimensions while exposing this layer through APIs for applications and agents.
On-site · Vancouver
Design and maintain scalable data pipelines and models to support the Customer Experience Group's operational efficiency and reporting. Develop internal data tools and perform deep-dive analytics to provide actionable business insights for stakeholders.
On-site · Montréal
Design and maintain scalable data pipelines and models to support the Customer Experience Group's operational efficiency and reporting. Develop internal data tools and perform deep-dive analytics to provide actionable business insights for stakeholders.
On-site · Montréal
Design and operate a shared knowledge layer for conversational analytics to turn business knowledge into versioned assets. Model governed metrics and dimensions while exposing them through APIs for applications and agents.
On-site · Toronto
Design and maintain scalable data pipelines and models to support the Customer Experience Group's operational efficiency. Develop internal data tools and provide deep-dive analytics to improve customer outcomes and agent performance.
On-site · Toronto
Design and operate a shared knowledge layer for conversational analytics to turn business knowledge into versioned assets. Model governed metrics and dimensions while exposing the layer through APIs for deterministic answers.
On-site · Toronto
The role involves experimenting with text ads, bidding, and campaign structures across various search engines and display platforms. Additionally, the analyst will develop optimization models and build dashboards to analyze large datasets from marketing experiments.
Hybrid · Toronto
Deliver high-quality customer service to guests and partners via phone, email, and chat while managing booking issues from end-to-end. Collaborate with internal teams to resolve complex cases and meet individual and team KPIs in a 24/7 operational environment.
Hybrid · Vancouver
Deliver high-quality customer service via phone, email, and chat to resolve booking issues and inquiries. Collaborate with internal teams to handle complex cases and meet individual and team KPIs.
On-site · Vancouver
The role involves experimenting with text ads, bidding, and campaign structures across various search engines and social media platforms. Additionally, the analyst will develop optimization models and build dashboards to analyze large datasets from marketing experiments.
On-site · Montréal
The role involves experimenting with search and display ad campaigns across various global engines and social platforms. The analyst will develop optimization models and build dashboards to improve customer lifetime value.
