American Express is a global payments company committed to empowering individuals and businesses through financial confidence, exceptional service, and innovative commerce solutions for over 170 years.
New York, NY
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together. Learn more about us at: https://www.americanexpress.com/careers https://www.americanexpress.com/ https://www.facebook.com/AmericanExpressUS https://www.instagram.com/americanexpress/ https://twitter.com/americanexpress https://www.youtube.com/user/AmericanExpress See our community guidelines at: https://www.americanexpress.com/en-us/company/community-guidelines/ If you have a customer service issue or question, please visit www.americanexpress.com/contactus
Hybrid · Toronto
The manager will provide strategic operational risk advisory to support the Canada Legal Entity's control environment. Responsibilities include managing the operational resiliency framework, mapping critical business services, and overseeing scenario testing and incident management.
Hybrid · Toronto
The Senior Analyst supports strategic initiatives to enhance the commercial customer experience and drive growth across the Canadian business. This role involves partnering with cross-functional teams to deliver supplier enablement strategies, data-driven insights, and reporting.
Remote · Toronto, Ontario, Canada
Provide world-class customer service to Card Members via calls and chats to deepen client relationships and drive satisfaction. Manage a steady stream of customer interactions while meeting various performance metrics in a virtual environment.
Hybrid · Toronto
Provide world-class customer service to Card Members via calls and chats to deepen relationships and drive satisfaction. Manage a steady stream of customer interactions while meeting various performance metrics in a shift environment.
Hybrid · Toronto
The Senior Auditor will participate as a key team member on audit projects, independently owning tasks like documenting processes, developing workpapers, and executing audit tests according to procedures. Responsibilities also include assisting management in executing assigned audit tasks, maintaining proficiency, and drafting audit issue documentation.
