Director, Business Intelligence & Category Management

Job summary

The Director will lead and develop BI and category management teams while overseeing client engagements from discovery to delivery. They are responsible for setting analytical standards, managing data pipelines, and presenting actionable insights to senior client leadership.

Job details

The Opportunity Analyticsmart is looking for a hands-on leader to oversee our Business Intelligence and Category Management teams. You will lead analysts and data engineers, manage key client relationships, and contribute directly to important projects. This role suits someone who enjoys developing people and setting direction while remaining close to the work. You should be comfortable moving between a client strategy discussion, a data delivery issue, and a category insight presentation. What you'll do Lead the team • Manage, coach, and develop BI analysts, category analysts, and data engineers. • Set priorities, assign work, review deliverables, and keep projects on schedule. • Build consistent standards for analysis, data quality, reporting, and client presentations. • Help hire and onboard team members as the department grows. Deliver client work • Lead BI and category management engagements from discovery through delivery. • Work directly on complex analyses, dashboards, data projects, and category recommendations when your expertise is needed. • Translate retailer and CPG data into clear, practical actions for clients. • Oversee data pipelines and reporting solutions, working with the team to resolve technical or data quality issues. • Ensure recommendations are commercially useful and presentations are ready for senior client audiences. Own client relationships • Serve as a senior point of contact for assigned clients. • Understand each client’s goals, manage expectations, and communicate progress and risks clearly. • Present insights and recommendations to client leadership. • Identify opportunities to expand existing engagements based on client needs and the value our team can deliver. Qualifications • 8–12+ years of progressive experience in business intelligence, category management, merchandising analytics, or a related field • 3–5+ years in a leadership role managing analysts, category managers, or BI teams • Proven experience in retail, CPG, e-commerce, or wholesale/distribution (industry-specific depending on the company) • Track record of leading category strategy that drove measurable revenue, margin, or market share growth • Experience partnering with senior/executive leadership and presenting to C-suite or the board #LI-DNI

What you’ll do

The Director will lead and develop BI and category management teams while overseeing client engagements from discovery to delivery. They are responsible for setting analytical standards, managing data pipelines, and presenting actionable insights to senior client leadership.

Requirements

Candidates must have 8-12+ years of experience in business intelligence or category management with at least 3-5 years in a leadership role. Proven expertise in retail, CPG, or e-commerce sectors and experience presenting to executive-level stakeholders are required.

Listed skills

• Data analysis · Preferred
• Reporting · Preferred
• Team Leadership · Preferred
• Project management · Preferred
• Client Relationship Management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Business Intelligence
• Category Management
• Data Engineering
• Team Leadership
• Client Relationship Management
• Strategic Planning
• Data Analysis
• Dashboard Development
• Retail Analytics
• CPG Industry Knowledge
• Project Management
• Data Quality Management
• Reporting
• Mentoring
• E-commerce Analytics

Job areas

• Data & Analytics
• Management & Leadership
• Retail
• Consulting
• Technology