Business Concierge

Job summary

The Business Concierge manages front desk operations, courier services, and facility maintenance to ensure a smooth office environment. Additionally, the role provides sales support by conducting building tours, preparing lease documents, and assisting with financial reporting.

Job details

We're looking for a friendly, organized, and proactive Business Concierge to join our team! This role is much more than greeting visitors – you’ll be the go-to person for keeping our office running smoothly and supporting both our internal team and building tenants. What You’ll Be Doing: * Front Desk & Concierge Duties(approximately 50%) * Welcome and treat all tenants and guests respectfully (i.e. a warm and professional greeting). * Handle courier deliveries and outgoing shipments. * Sort and distribute incoming mail for Apple and our tenants. * Prepare outgoing mail and manage postage/supplies at the mail station. * Provide exceptional service and solve problems for tenants and guests. * Office & Facility Management (approximately 25%) * Ensure the facility is maintained to high standards: * Order office, kitchen, and bathroom supplies. * Keep communal areas tidy (monitor cleaning needs, light vacuuming/dusting as needed). * Be aware of matters that require attention, and coordinate support when necessary (i.e. oversee building maintenance and service providers for carpet cleaning, painting, repairs, etc.). * Handle miscellaneous errands like bank deposits and supply runs. * Sales Support (approximately 15%) * Give building tours and help with rental inquiries. * Prepare lease documents and handle account setups. * Organize key and fob access. * Process credit card payments and cheque deposits. * Prepare monthly sales and rental reporting. * Month-End & Admin Support (approximately 10%) * Assist Finance with month-end reporting (rent, boardroom bookings, mail/courier activity). * Process customer refunds (cheque prep, posting, mailing). * Maintain accurate filing systems for both Apple and tenant records. * Support Xerox machine needs (reporting, supplies). * Help pack up documents for year-end storage. * Ad hoc admin requests. What You Bring: * An entrepreneurial attitude to running the business. * Strong organizational skills and attention to detail. * Great communication and a welcoming attitude. * Ability to juggle tasks and adapt to a dynamic environment. * Experience with administrative tasks, customer service, or facility support is a plus. Qualifications & Requirements: * Ability to work full-time weekdays, some Saturdays, and occasional after-hours availability as required. * 2+ years of sales experience in retail, hospitality, or sales. * Familiarity with Microsoft Office (Word, Excel, Outlook). What We Offer * Base salary plus revenue-based bonus plan. * Employee Benefits Plan after 90 days of employment. * Group RRSP Plan and employer match up to 2.5% of your earnings. About Us At Apple Self Storage, we’re a proudly Canadian, family-owned company focused on making storage simple and stress-free. With locations across the country and continued growth, we offer great opportunities for career advancement. What makes us different? Our team. Many of our employees have been with us for year, and we foster a supportive environment where people feel valued. Our senior management team is accessible, down-to-earth, and invested in the success of every employee. We’re also committed to giving back to the communities we serve, supporting organizations like The Able Network, The Canadian Olympic Foundation, Rotary4Kids, and Southern New Brunswick Flood Victims. Joining Apple Self Storage means being part of a company that values its people, encourages growth, and is always looking ahead.

What you’ll do

The Business Concierge manages front desk operations, courier services, and facility maintenance to ensure a smooth office environment. Additionally, the role provides sales support by conducting building tours, preparing lease documents, and assisting with financial reporting.

Requirements

Candidates must have at least 2 years of experience in sales, retail, or hospitality and possess strong organizational and communication skills. Proficiency in Microsoft Office is required, along with the ability to work a flexible schedule including some Saturdays.

Benefits

• Revenue-based bonus plan
• Employee benefits plan
• Group RRSP plan
• Employer match

Listed skills

• Customer service · Preferred
• Administrative Support · Preferred
• Communication · Preferred
• Attention to detail · Preferred
• Microsoft Office · Preferred
• Microsoft Word · Preferred
• Microsoft Excel · Preferred
• Microsoft Outlook · Preferred
• Problem solving · Preferred
• Time management · Preferred
• Inventory management · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Customer service
• Administrative support
• Facility management
• Sales support
• Communication
• Organizational skills
• Attention to detail
• Microsoft Office
• Word
• Excel
• Outlook
• Problem solving
• Time management
• Inventory management
• Sales Support
• Organizational Skills
• Administrative Functions
• Microsoft Word
• Microsoft Excel
• Deposit Accounts
• Management
• Carpet Cleaning
• Customer Service
• Finance
• Facility Management
• Sales
• Microsoft Outlook
• Painting
• Filing
• Detail Oriented

Job areas

• Administrative
• Customer Service & Support
• Sales
• Retail
• Hospitality
• Concierge
• Client Information Workers Not Elsewhere Classified
• Concierges

More jobs from Apple Self Storage