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Assent

Verified Job Source

The Product Intelligence Network bringing product compliance and sustainability to every decision across the lifecycle.

Ottawa, Ontario

Software Development
1,001–5,000 people

About

Assent is the manufacturing industry's leading Product Intelligence Network, providing the transparency and confidence manufacturers and distributors need to build and deliver products the world can trust. By combining the industry's most complete part and supplier data network with deep regulatory expertise, Assent equips compliance, engineering, procurement, and sustainability teams with the product material compliance, product sustainability, and responsible sourcing intelligence they need to make informed decisions throughout the full design-to-delivery manufacturing lifecycle and beyond. More than 1,250 manufacturers and distributors trust Assent to navigate an increasingly complex regulatory and customer landscape. Assent is a certified B Corporation committed to helping manufacturers build and deliver products the world can trust through the industry's leading Product Intelligence Network.

Open positions

Learning Program Manager - 1 year term

Hybrid · Ottawa

The Learning Program Manager designs, governs, and measures scalable learning programs that align with organizational business strategies. This role involves managing program intake, defining success metrics, and collaborating with cross-functional teams to ensure high-quality delivery.

Customer Success Manager- 1 Year Term

Hybrid · Ottawa

The Customer Success Manager is responsible for managing customer health metrics, retention, and nurturing long-term relationships throughout the customer lifecycle. They will define and execute compliance programs, lead strategic planning sessions, and collaborate with internal teams to drive product adoption and business value.

Sr. Customer Success Manager

Hybrid · Ottawa

The Senior Customer Success Manager will manage client relationships, define compliance programs, and ensure the realization of economic value for assigned accounts. They will lead strategic planning sessions, analyze program performance, and collaborate with internal teams to drive product adoption and client success.

Director, Quality Assurance

Hybrid · Ottawa

Define and advance the enterprise quality assurance strategy, operating model, automation practices, and risk-based testing across Assent’s SaaS products. Lead and develop a globally distributed QA organization, partner with Product, Engineering, Security, and other teams, and provide evidence-based insight into product quality and release readiness.

Brand and Creative Manager

Hybrid · Ottawa

You will own the visual identity of the company, designing high-impact assets and producing video content to support a brand refresh. You will also partner with cross-functional teams to ensure consistent brand standards while leveraging AI tools to scale creative output.

Learning Program Manager - Sales Enablement

Hybrid · Ottawa

The Learning Program Manager designs, governs, and measures scalable sales enablement programs to support revenue and go-to-market goals. They act as a strategic partner to the sales organization, using data and AI to identify performance gaps and drive measurable outcomes.

Customer Success Manager- 1 Year Term

Hybrid · Ottawa

The Customer Success Manager is responsible for managing a book of business, ensuring customer health, and driving retention through strategic planning and executive business reviews. They act as a trusted advisor to define compliance programs and collaborate internally to optimize product adoption and business value.

Customer Success Manager- 1 Year Term

Hybrid · Ottawa

The Customer Success Manager is responsible for managing a book of business, ensuring customer health metrics, and driving retention through strategic planning and executive business reviews. They define compliance programs and collaborate with internal teams to ensure clients realize the economic value of their subscriptions.

Sr. Customer Success Manager

Hybrid · Ottawa

The Senior Customer Success Manager defines and executes compliance programs to ensure customer success and maximize the lifetime value of assigned accounts. They lead strategic planning sessions and collaborate with internal teams to drive product adoption and improve program strategies.