Auto Image Desk Appraiser

Job summary

Review and evaluate electronic repair estimates against company standards while controlling repair costs and methods. Conduct total loss evaluations and remote appraisals while acting as a team player to ensure a positive customer experience.

Job details

Experience Aviva Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. At Aviva Canada, we put people first, our employees, our customers, and our communities. We’re proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We’re not just about insurance; we’re about making a real difference by protecting what matters most. The opportunity We are seeking an Auto Damage Appraiser (Image Desk Appraiser) at our Calgary Office. This is an opportunity to join a great company that values employee development, and promotes a positive work culture, where employees can do the best work of their lives. What you’ll do Review and evaluate electronic repair estimates line with our Company and Departmental standards and guidelines Control the method and cost of repairs to motor vehicles by using established industry regulatory practices and corporate guidelines. Complete Total loss evaluations through market and Autosource search. Complete remote appraisal(s) Be team player, and a thought leader in problem solving, leading the example, and ensure the end customer experience is a key objective. What you’ll bring Auto Estimating experience (3-5 year minimum), multi-provincial experience an asset Strong experience and knowledge with motor vehicle repairs, and prior estimating experience. Familiar with industry standard Estimating System(s) Good technical aptitude with databases/systems Excellent oral and written communication skills Excellent PC Skills Genuine curiosity and inquisitive mindset constantly looking to make things better for customers and colleagues Can work to and positively contribute to our organizational culture and values What you’ll get Please note that individual salary is determined by factors such as job-related knowledge, skills and experience, as well as internal equity. Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Hybrid flexible work model. Outstanding career development opportunities. We’ll support your professional development education. Competitive vacation package with the option to purchase 5 extra days off per year. Employee-driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion. Corporate wellness programs to support our employees’ physical and mental health. This job advertisement is for an existing vacancy which has been posted both internally & externally. Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position. Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged. #LI-MP1 #LI-Hybrid

What you’ll do

Review and evaluate electronic repair estimates against company standards while controlling repair costs and methods. Conduct total loss evaluations and remote appraisals while acting as a team player to ensure a positive customer experience.

Requirements

Requires a minimum of 3-5 years of auto estimating experience and strong knowledge of motor vehicle repairs. Candidates must be familiar with industry-standard estimating systems and possess excellent communication and PC skills.

Benefits

• Annual bonus
• Retirement savings
• Share plan
• Health benefits
• Personal wellness
• Volunteer opportunities
• Flexible work model
• Career development
• Professional development education
• Vacation package
• Diversity and inclusion programs
• Corporate wellness programs

Listed skills

• written communication · Preferred
• Problem solving · Preferred
• Collaboration · Preferred

Other relevant skills

Identified from the job description. Confirm important requirements above.

• Auto estimating
• Repair estimate review
• Total loss evaluation
• Remote appraisal
• Problem solving
• Technical aptitude
• Database management
• Oral communication
• Written communication
• PC skills
• Inquisitive mindset
• Collaboration
• Customer experience
• Intellectual Curiosity
• Curiosity
• Thought Leadership
• Artificial Intelligence
• Mental Health
• Customer Service
• Communication
• Training And Development
• Disabilities
• Problem Solving
• Technical Acumen

Job areas

• Finance & Accounting
• Customer Service & Support
• Transportation
• Auto Appraiser
• Auto Damage Appraiser
• Valuers and Loss Assessors
• Insurance Appraisers, Auto Damage

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