Driven by our purpose to move British Columbians forward, BCAA (British Columbia Automobile Association) is a long-standing BC Top Employer (Mediacorp) and provides over 1 in 3 B.C. households with industry leading mobility and protection services including Membership, Insurance, Evo Car Share, Evolve E-Bike Share, BCAA Auto Marketplace and Auto Service. BCAA invests in programs and initiatives to make a positive impact by protecting the people and province of BC, recognizing that the place we call home is all of ours to protect. BCAA holds itself accountable to its purpose by setting goals related to its impact on People, the Planet and Prosperity, and sharing results in our annual Impact Report.
On-site · Langley (District)
You will build trusting client relationships by recommending appropriate insurance products and services to meet customer needs. Additionally, you will manage customer accounts, process payments, and collaborate with support teams to ensure high-quality service and sales goal achievement.
On-site · Surrey
The Member Contact Service Advisor manages inbound calls, schedules mechanical appointments, and resolves member inquiries within a fast-paced call centre environment. They are responsible for maintaining accurate member records, providing status updates on vehicle repairs, and identifying opportunities for cross-selling BCAA products.
On-site · Victoria
The Senior Service Advisor leads the automotive service team by mentoring staff, managing customer relationships, and overseeing daily shop operations. They are responsible for providing accurate repair estimates, driving sales performance, and ensuring high levels of customer satisfaction.
On-site · Victoria
The technician will diagnose, repair, and service member vehicles to ensure safety and performance standards are met. Responsibilities include performing oil and tire changes, basic repairs, and assisting other technicians in the shop.
On-site · Burnaby
You will work with customers over the phone to promote and recommend insurance products and memberships that fit their needs. You will also collaborate with support teams and underwriting to ensure exceptional service and meet sales goals.
On-site · Burnaby
The student will partner with Senior Financial Analysts to perform financial and strategic analysis, including budget comparisons and KPI tracking. They will also contribute to process improvement initiatives and support data validation to ensure financial accuracy.
On-site · Victoria
The Service Advisor greets customers in person and over the phone to promote and sell insurance products and memberships. They collaborate with support teams to identify coverage needs and provide exceptional service to meet sales goals.
Hybrid · Burnaby
The Senior Claims Adjuster handles property and casualty insurance claims by determining coverage and negotiating fair settlements. The role involves investigating claims, interviewing witnesses, and reviewing documentation to substantiate losses.
On-site · North Vancouver
The Service Advisor greets customers to promote and sell insurance products, memberships, and services while providing exceptional customer experiences. They collaborate with support teams to identify coverage needs and cost-saving opportunities to meet sales goals.
On-site · Burnaby
The technician will manage the acquisition, dismantling, and cataloging of vehicle parts while performing repairs and maintaining the fleet's safety and availability. They will also coordinate with vendors, document technical issues, and support in-field operations to ensure a high-quality member experience.
Hybrid · Canada
The Senior QA Engineer will develop risk-based test plans and execute both manual and automated testing across web, mobile, and API platforms. They will also partner with technology teams and vendors to ensure production stability, perform root cause analysis, and mentor junior team members.
On-site · Burnaby
The Procurement Analyst will lead competitive sourcing events, including RFPs and RFQs, while managing supplier performance and procurement governance. They will also analyze spend data and supplier proposals to provide actionable recommendations for cost optimization and value realization.
On-site · Canada
The Marketing Data Analyst will develop dashboards, predictive models, and automated customer journeys to improve marketing performance and customer experience. They will also extract and analyze data from multiple sources to provide actionable business insights and support data-driven decision-making.
On-site · Westbank
The Service Advisor greets customers to promote and sell insurance products, memberships, and services while building long-lasting relationships. They collaborate with support teams and underwriting to identify coverage needs and provide exceptional customer service.
On-site · Burnaby
The Service Advisor greets customers to promote and sell insurance products, memberships, and services while providing exceptional customer experiences. They collaborate with support teams to identify coverage needs and meet sales goals while maintaining industry knowledge.
On-site · Richmond
The Service Advisor greets customers to promote and sell insurance products, memberships, and services while providing exceptional customer experiences. They collaborate with support teams and underwriting to identify coverage needs and cost-saving opportunities for clients.
On-site · Nanaimo
Greet customers in person and via phone to promote and recommend BCAA insurance products, memberships, and services. Collaborate with support teams to provide optimal coverage and meet sales goals while building long-term customer relationships.
On-site · Canada
The Administrative Assistant provides project coordination and administrative support to the Real Estate Projects team to ensure efficient project delivery. Responsibilities include maintaining project documentation, tracking project progress, processing invoices, and facilitating communication between internal and external stakeholders.
On-site · Victoria
Provide professional roadside mechanical assistance and towing services to BCAA members in all weather conditions. Maintain company vehicles and equipment while promoting membership products and services.
Hybrid · Burnaby
You will design, develop, and maintain cross-platform mobile features for the Task Marketplace application using Flutter and Dart. Additionally, you will act as a technical lead, collaborating with cross-functional teams to ensure secure, scalable, and high-performing mobile experiences.
