Providing software for law firms, specializing in docket/legal calendaring, matter management, and document automation
Cincinnati, OH
BEC Legal Systems’ solutions are specifically designed for law firms and corporate legal departments who rely on Microsoft Office. We are experts in Docketing, Word Automation, Document Assembly, and Matter Management. Please visit www.beclegal.com to learn more about our suite of products including BEC MatterLink, BEC Docket Enterprise, BEC Assemble-It and BEC LegalBar.
Remote · Cincinnati, Ohio, United States, Toronto, Ontario, Canada
Lead the customer support team as a player-coach, handling Tier 1 and 2 technical inquiries while defining support processes and SLAs. Drive the evaluation of support systems, AI adoption, and the creation of a sustainable knowledge base to improve client retention.
