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Bettermode

Verified Job Source

An all-in-one community engagement platform designed to help businesses build better customer relationships.

Toronto, Ontario

Software Development
11–50 people

About

Bettermode is an all-in-one customer community platform that helps businesses streamline the customer experience, build stronger customer relationships, and improve retention. The platform offers a unified set of engagement tools, including holistic analytics, robust customization options, a rich app ecosystem, and embed tools. With Bettermode, businesses can speed up community building using templates for spaces such as discussions, Q&A, events, groups, and help center. Bettermode is trusted by thousands of businesses, including IBM, ASUS, ConvertKit, and Leboncoin. Join the growing number of companies building communities with Bettermode to take their customer engagement to the next level!

Open positions

Staff Backend Engineer

Remote · Canada

Lead complex backend development using TypeScript and NestJS, focusing on event-driven systems and AI pipeline integration. Drive the product lifecycle from prototype to production while mentoring mid-level engineers through high-standard code reviews.

Staff Fullstack Engineer

Remote · Canada

Operate across the full stack using TypeScript, React, and NestJS to build and own next-generation products. Integrate LLMs into customer-facing workflows and mentor mid-level engineers through high-standard code reviews.

Staff Frontend Engineer

Hybrid · Toronto

Lead complex frontend development using TypeScript and React while integrating AI and LLMs into customer-facing workflows. You will own the product lifecycle from prototype to production and mentor mid-level engineers through high-standard code reviews.

Senior Platform Systems Engineer

Hybrid · Toronto

Design and maintain foundational platform architecture across Kubernetes, AWS, and Cloudflare while ensuring secure and recoverable infrastructure. Build production-grade platform components and implement security controls aligned with SOC 2 and GDPR.

Senior Account Executive

Remote · United States

The Senior AE will own a full quota and be responsible for running deals end-to-end, including discovery, demo, negotiation, and closing within a defined territory or segment. This role also involves consistently generating pipeline through outbound efforts and account planning to drive repeatable ARR growth.